iMemoriesReviews 12,037

Being able to see cherished and forgotten moments was so special.

I got my digital order but haven't received my originals back yet.

I contacted customer service because one the videos they uploaded to my account is not mine. I never got a response back!

Great experience! Very easy and fast! Would recommend to everyone

Turn around time was great! It was much quicker than expected.

Easy, fast service,. Perfect product. My DVD from a 20 ear old
VHS was perfect

We're satisfied with the digital copies, but it's a long and tedious process downloading everything. I would like more time to finish the task.

Our daughter helped me and in just a few days yall let me know you had received them! I was so thankful and excited!

It was so great to see the memories we knew we saved and even better the ones we forgot we recorded!

I do not believe the large price tag is worth just digitizing. I was disappointed for over $800 (and that was with a 50% coupon), I did not think it was worth it the expense :(: (:(
Sorry tooooooo expensive for what and how it is returned and then its an annual fee?

While the final digitized product has met my every expectation, the customer service provided by iMemories is absolutely second to none.

We found some old family VHS tapes that were 20-25 years old (one including our wedding photos) and sent them in for digitalizing. What I did not realize was that the quality of the final product would be rather limited due to degradation of the originals. So iMemories did a great job of file conversion its just that the final product was not as good as I had hoped it would be. The pictures were rather blurry and fuzzy from the wedding album (again they were 25 years old on a VHS tape that was not stored in a preservation style.) I am still happy we did the file conversions as the videos and photos would be lost to us otherwise, but just wished they had turned out better. Again not the fault of iMemories but something to consider before making the investment in file conversion for your personal memories. It can be a bit expensive. They were having an awesome 50% off sale when we did our conversions and it was a fair price for the service. I would recommend them highly if you require this type of service, just with the caveat that you will only get the best results that the technology can create, in our case not what we were hoping for but understandable. The shipping was very professional and items were extremely well packaged. They even included a coupon for another 50% off a new order, can't complain at all about how well done the company is as far as handling and customer service. I will definitely use them again in the future.

I had no idea of what was on some of the videos I sent. Sure a wonderful surprise to see a rare old video of my great grandmother.

You have a good marketing plan. The pricing was extremely high. It was easy to track the order.
The product is fine. The fact that you charge you monthly service fee to store the materials is crazy.
Its not like you aren't charging enough up front-you have to get more! I have lots of these old movies to get developed and you are forcing me to shop around. So Imemories can be described in one word-Meh!

I sent for the kit and got it without a problem. Then I could view the photos online, but I still haven't received the originals back. You want me to pay you more money for me to get them back? Your site is not user friendly and very confusing as to what the next steps are. I would not recommend using this service to anyone.

TRANSACTION WAS SMOOTH AND PROFESSIONAL I DID NOT HAD TO REACH OUT TO CUSTOMER SERVICE. I HANDLE THE WHOLE PROCESS ONLINE.i DID NOT HAD TO CALL ANYBODY. LOOKING AT MY MEMORIES FROM A LONG TIME AGO HELPED ME FIND COMFORT IN MY HEART SINCE MOST OF THE VIDEOS INCLUDED MY SON WHO IS DECEASED FOR MORE THAN TEN YEARS AGO. THANK YOU FOR MAKING THIS POSSIBLE. I WILL BE DOING MORE BUSINESS WITH YOU SOON. I DID NOT HAD ANY ISSUES AND I AM LOOKING FORWARD TO SENDING MORE OF MY PERSONAL HOME TAPES.I WILL RECOMMEND THIS SITE TO ALL MY FRIENDS AND FAMILY. I WISH YOU THE BEST WITH YOUR COMPANY AND AGAIN THANK YOU.!
SHEILA M!

I appreciate the service and the ability to edit and save digitally

I have had an excellent experience with Imemories. The production quality is superb, pricing is great and customer service is extremely helpful and kind. I have sent many orders in and have never been disappointed. I have referred friends and family and highly recommend this company.

It's so great be able to watch all memories and see and hear loved ones that are no longer here. Thank you!

Excellent speedy service my family is enjoying finally watching our home movies so much!