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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,978
value
158
shipping
156
returns
82
quality
6,687
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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California
2 reviews
0 helpful votes
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Family Memories I Can Share
August 29, 2023

I love that I can now share my digital memories easily with family.

Date of experience: August 29, 2023
California
2 reviews
0 helpful votes
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Pictures digitized
August 29, 2023

All went well. Always worry about sending photos off but they were digitized, carefully packaged and sent back to me. Wish I could do all that way. Will probably do more at some point.

Date of experience: August 29, 2023
Arizona
1 review
0 helpful votes
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So far imemories has been very good for converting my family memories over the year.

Date of experience: August 29, 2023
Indiana
1 review
0 helpful votes
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Digital download confusing
August 29, 2023

Having to choose between digital and hard copy or else getting an up charge is annoying.

Date of experience: August 29, 2023
Maryland
2 reviews
0 helpful votes
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Every step of the process was done well and communication was exceptional. I would recommend this company to anyone wanting to safeguard and treasure their digital family memories!

Date of experience: August 29, 2023
Illinois
1 review
0 helpful votes
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Great work
August 29, 2023

The digital format looked really good and made movie look a lot better thank-you

Date of experience: August 29, 2023
New Mexico
2 reviews
0 helpful votes
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Precious memories
August 29, 2023

I spoke with 2 employees both so helpful. My husband passed away so having the only pictures of our 25th anniversary, a couple birthday, a couple Christmas, and family time are a keepsake I didn't think I would see any of these again. I had forgotten what was on most of the VCR tapes

Date of experience: August 29, 2023
New York
1 review
0 helpful votes
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R Foster
August 29, 2023

I like the services, however there were several tapes that were not digitalized due to apparently copyright issues. However, these were tapes of my father who appeared on some TV shows and I was not able to digitalize.

Date of experience: August 29, 2023
California
1 review
0 helpful votes
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Converted family movies
August 29, 2023

Great experience. Very easy to process. I highly recommend.

Date of experience: August 29, 2023
California
1 review
0 helpful votes
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Memories Restored
August 29, 2023

After my moms passing, my siblings and I found all her old film from when we're little. What a treasure to watch these precious moments and remember her.

Date of experience: August 29, 2023
Florida
1 review
0 helpful votes
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Life's Memories
August 29, 2023

Loved how easy it was sending in my media. The communication was good as far as a timeline for it being completed & on its way.
Overall a good experience & so happy I did it!

Date of experience: August 29, 2023
New York
2 reviews
0 helpful votes
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Precious
August 29, 2023

I sent in my old videos time to have them converted into digital I must say I was amazed and unaware of the precious moments I had on those videos. It brought joy to my heart for this I say thank you.

Date of experience: August 29, 2023
Indiana
1 review
0 helpful votes
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Easy process
August 29, 2023

Very easy and quick process. I would recommend to anyone.

Date of experience: August 29, 2023
New York
1 review
0 helpful votes
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Too dark
August 29, 2023

Much of the conversion was too dark to enjoy. I would have hoped you would have noticed and made some adjustments. Unfortunately we have had a family emergency and have not had a chance to call.

Date of experience: August 29, 2023
Colorado
1 review
0 helpful votes
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Easy
August 29, 2023

Quick easy and wonderful to be able to access and share my videos on line. I am also happy with the way the videos are broken into chapters. Excellent service!

Date of experience: August 28, 2023
Wisconsin
1 review
0 helpful votes
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Easy to Use
August 27, 2023

While the shipping turnaround time was slower that expected, the results were fantastic! Well organized media, good quality, and easy to view.

Date of experience: August 27, 2023
New York
1 review
0 helpful votes
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I am impressed that iMemories could convert so many different types of tapes to digital, even some that were 25 years old. My family has had a ball viewing these old memories.

Date of experience: August 27, 2023
Florida
1 review
0 helpful votes
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Good job
August 26, 2023

Easy to use with great service and quality. Just mail and then enjoy. Easy access on the app. Sharing with family was one of the best features.

Date of experience: August 26, 2023
Washington
1 review
0 helpful votes
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Old film
August 26, 2023

The process was great, but the end product was unusable. I think the film was too far gone to be of any value.

Date of experience: August 26, 2023
Washington
2 reviews
0 helpful votes
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Thecservice was quick and reliable
August 26, 2023

IMemories converted the tapes. Some had static and could not be viewed.

Date of experience: August 26, 2023