Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love that I can now share my digital memories easily with family.
All went well. Always worry about sending photos off but they were digitized, carefully packaged and sent back to me. Wish I could do all that way. Will probably do more at some point.
So far imemories has been very good for converting my family memories over the year.
Having to choose between digital and hard copy or else getting an up charge is annoying.
Every step of the process was done well and communication was exceptional. I would recommend this company to anyone wanting to safeguard and treasure their digital family memories!
The digital format looked really good and made movie look a lot better thank-you
I spoke with 2 employees both so helpful. My husband passed away so having the only pictures of our 25th anniversary, a couple birthday, a couple Christmas, and family time are a keepsake I didn't think I would see any of these again. I had forgotten what was on most of the VCR tapes
I like the services, however there were several tapes that were not digitalized due to apparently copyright issues. However, these were tapes of my father who appeared on some TV shows and I was not able to digitalize.
Great experience. Very easy to process. I highly recommend.
After my moms passing, my siblings and I found all her old film from when we're little. What a treasure to watch these precious moments and remember her.
Loved how easy it was sending in my media. The communication was good as far as a timeline for it being completed & on its way.
Overall a good experience & so happy I did it!
I sent in my old videos time to have them converted into digital I must say I was amazed and unaware of the precious moments I had on those videos. It brought joy to my heart for this I say thank you.
Very easy and quick process. I would recommend to anyone.
Much of the conversion was too dark to enjoy. I would have hoped you would have noticed and made some adjustments. Unfortunately we have had a family emergency and have not had a chance to call.
Quick easy and wonderful to be able to access and share my videos on line. I am also happy with the way the videos are broken into chapters. Excellent service!
While the shipping turnaround time was slower that expected, the results were fantastic! Well organized media, good quality, and easy to view.
I am impressed that iMemories could convert so many different types of tapes to digital, even some that were 25 years old. My family has had a ball viewing these old memories.
Easy to use with great service and quality. Just mail and then enjoy. Easy access on the app. Sharing with family was one of the best features.
IMemories converted the tapes. Some had static and could not be viewed.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

