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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,693
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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California
1 review
0 helpful votes
Follow Tracey C.
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Clearing our out parent's home, we found thousands of old family photos and wanted to share them with distant relatives. This service made it easy. They did not digitize our 10mm family movies, which was very disappointing, they are after all 50-60 years old. And were not professional. This angered me. The price was also a bit high for us. Even on sale, they were $1000. I was reluctant to pay that and never would pay full price. It was time-consuming, but I would have done them at home. Overall, the quality of the pictures was good and I am glad that they are done and sent. Still waiting for the originals to return.

Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
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2nd time user
August 31, 2023

Highly recommend this company for quality conversions

Date of experience: August 31, 2023
Colorado
1 review
0 helpful votes
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Fantastic service
August 31, 2023

Very easy to use. Multiple ways to access my digital memories.

Date of experience: August 31, 2023
New Hampshire
1 review
0 helpful votes
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Awesome job!
August 31, 2023

The process was so easy. I was able to see all my videos, so quickly!

Date of experience: August 31, 2023
Pennsylvania
1 review
0 helpful votes
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Overall satisfied.
August 31, 2023

I am overall happy with your service. I just wish I could download the app on my Samsung 22. When I try, it says the app was made for an older version phone.

Date of experience: August 31, 2023
Arizona
1 review
0 helpful votes
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.
August 31, 2023

…………………………………………………………………. ………………. …Awesome service

Date of experience: August 30, 2023
Missouri
2 reviews
0 helpful votes
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Old VCR tapes
August 30, 2023

Great job on my tapes. They are very clear and so much fun to watch.

Date of experience: August 30, 2023
Tennessee
1 review
0 helpful votes
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Best Experience
August 30, 2023

I was so scared to send my memories off anywhere since I had so many on the 8MM and VHS tapes however I would do this again. They converted them to digital, Im able to access online and I have my original memories back safe and sound. Thanks iMemories

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
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They are ver responsive
August 30, 2023

They wouldn't convert my last memory of my mom on a VHS because it was a time she was on tv show, she's passed and I really would of liked that memory on something I could actually watch. They did refund that part of my money but I am sad I don't have that memory.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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I was very satisfied with my experience - several of the family members from our VHS tapes have since passed so it is fabulous to be able to see and hear them again... took me back to the good ol' days! I can now share these special memories with my family and especially my children! Highly recommended.

Date of experience: August 30, 2023
Texas
1 review
0 helpful votes
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Love I Memories!
August 30, 2023

Everything is easy from start to finish. We are getting so much joy walking down memory lane!

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
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Review
August 30, 2023

Good result. Conversion fairly fast once company identified receipt of media. Process took a lot longer than i had imagined. Process needs a better way to track items in transit.

Date of experience: August 30, 2023
Texas
1 review
0 helpful votes
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I'm pleasantly surprised with how everything turned out. We've had so much fun reminiscing. Thank you!7

Date of experience: August 30, 2023
Virginia
1 review
0 helpful votes
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Memories
August 30, 2023

Great website. Waiting on originals to be returned

Date of experience: August 30, 2023
Arkansas
1 review
0 helpful votes
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Awesome Service
August 30, 2023

This took my family photos and put them all in a digital files for me in a short amount of time and easy to use downloading to my preferred storage site. Photos are high quality and resolution is improved for future printing or sharing.

Date of experience: August 30, 2023
Georgia
1 review
0 helpful votes
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It's so nice to see my parents and grandparents again. I can't wait to send more in.

Date of experience: August 30, 2023
Texas
1 review
0 helpful votes
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Things I thought were lost forever
August 30, 2023

I sent tapes in that were 30+ years old. Videos of my brother who passed in 89 and the birth of my son who passed in 21. I got his birth video on his birthday! Best gift ever! And it was broken when I sent it in! I was scared to send something so precious but I couldn't watch them anyway so it was worth a shot to see what they could do! 3 of the vhs were to damaged to convert. Sad but ok. Will be sending more!

Date of experience: August 30, 2023
Michigan
1 review
0 helpful votes
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Great experience
August 30, 2023

Great experience, very happy with the results. Everything was done professionally and with great care of the items.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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Love love love
August 30, 2023

So satisfied! What a fantastic service! Thank you so much!

Date of experience: August 29, 2023
Mississippi
1 review
1 helpful vote
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Tracking Issues
August 30, 2023

I thought that since they had such high tech equipment, that the tracking issues could be fixed. I know it's probably because my tapes are so old but I still thought they would look a little better than they do. But it's ok. I know nothing can last forever. Thanks.

Date of experience: August 29, 2023