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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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You made it so easy every step of the way and the finished product was fantastic. Our kids ha e spent hours going through the videos and we're so glad these have been preserved for generations to come.
Thank you
Very good Imemories experience. Everything went great!
Great quality and service! Very happy and excited to get more videos digitized!
Viewing materials online is great but I have not got my originals back
We wanted an easy and quick way to convert our old movies to digital format. IMemories did just that. We are very happy with the final product.
Some of my videos are distorted but they are really old. Some of the videos are missing but may not have been transferable, waiting on my shipment to return.
Happy to have my VHS memories in digital format. I haven't watches these videos in years--so fun to see them now, streaming!
My dad died when I was 15 and my brorhers were 12 & 8 years old. These old movies bring back good memories of family & friends,holidays,trips,graduations & milestone events...priceless!
IMemories is very efficient at receiving and shipping the miniDVs. I find the website difficult to order the service and figure out what I need due to my inexperience in this area. Once something goes into the cart it can not be edited? I thought I would need to have thumb drives returned but have not. I believe my video tapes have all the information from the miniDV. I was surprised that there were multiple videos provided rather than only one. I am still evaluating but suspect multiple videos may work out. I am happy overall even though I am not sure what the cost will end up being.
I thought for thousand dollars my tapes would be cleaned up and get something physical to have not just free cloud for 30 days and anything more I have to pay even more
I Sent 20 tapes, small cassette NBC are plus one desk all were transferred over and I was able to download them to my PC and also to a flash drive very happy with the service! The quality on some of the downloads it's not great but I think that's due to the quality of the tapes them selves. So glad I did it! We can now see Videos that we haven't looked at any over 25 years
I haven't received my original VHS tape back and when I watch it online it's not one continuous video it's broken down into different sections so i can't watch it as one continuous video
My experience with iMemories was exceptional. The company provided the materials needed to ship the items and did updates via email.
Recently we decided to see if we could find a way to have our Hi-8 tapes digitized. After quite a bit of research, we found iMemories and are so thankful we did. I am a senior, and from my first phone call, their Customer Service Team helped steer me through the process of getting our precious memories digitized. We are very pleased with the end result and what a pleasure to be able to see them on our devices and share them with friends and family. We highly recommend iMemories and thank them for their excellent service.
Just disappointed that you couldn't convert all my video files so I can see them. You say it's to protect your self from virus but I would think in your business you would know how to get around that. Anyway, my customer service representative was nice so there's that.
The process was quite straightforward. We have now downloaded our memories onto our own harddrive and can easily share them with our children and grandchildren.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

