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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Very good customer service, that helped me make a good decision on how much to get digitally transferred and how to receive them. I'm Grateful.
Waiting now to receive the films, etc (originals) back. Sent my memories in and was pleased with speed and results of imemories.
What a delight to view videos taken when my children were little, they are now in their 30's!
Due to the evolution of formatting, I no longer had access to see these precious movies.
IMemories gave me those precious memories back to enjoy with my family.
Great experience! The easy process and follow-up by your team was outstanding, along with the bragging rights to my friends " I finally did something with my old movies!
Everything was on time. Packaging was great and all within the timeframe that was promised.
Very happy. Happy to see these memories with my family.
Wonderful job transferring my movies. Thank you so much!
I loved going down memory lane thanks to iMemories!
Great product. I was thrilled with the final result. I have recommended IMemories to many of my friends.
I recently sent in DV Mini tapes to be digitized. They all looked pretty good, but there was sound issues with two of the tapes. I reached out to customer services, which they responded within 2 days. I'm good with that, they were helpful and said they would look into the sound issue with the two tapes. They did happen to fix the audio issue, but never let me know they fixed them. Not a big deal, but I finally am able to download the files and can't download them (they aren't ready for download) it says. IDK, I am glad they were able to digitize these precious albums, but for the amount of $$ I paid... I expected a much more professional experience.
The representatives of iMemories were very helpful walking me through the process. I called back several times when I had new questions or needed clarification, and they were very patient with me.
Such an easy process to have your memories converted to today's technology. Was fun to walk down memory lane with family.
Well done. Well done. Well done. Well done. Well done.
The overall process was relatively easy and flawless. Thank you.
In general, I am very pleased with your work. All my old VHS tapes were digitized well and I am working to edit them with iMovies. My only question has to do with returning the old VHS tapes, which I understood would be happening after digitizing. I still have not received them.
Great service. Received all of my tapes back promptly. Recommend to everyone.
Hours of laughing and enjoying all our family memories!
It was good. I am still waiting for my originals to be returned. I don't understand why they weren't returned when I received the flash drives
Happy that the turnaround was quicker than I expected and what I read. Was disappointed about the quality of one 8video copy. The original did not appear to have the static issues.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Catherine, We see your originals recently arrived! We did have a delay on shipping out originals due some higher than normal volumes. Please let us know if there is anything we can do to help at 1(800)845-7986.