iMemoriesReviews 12,041

I wish I was told that I had to be very sure the videos I wanted converted were home videos and not old movies. Most of the videos weren't labeled and I didn't think they'd be movies. I no longer own a VHS player. When I asked about getting 10 of the videos refunded because the videos had copyright rights. I was told that a lot goes into the process so no refund. A little disappointing. But the rest of the videos they did convert were great and easy to watch, share and download.

My grandpa died when I was young. So when I used iMemories to convert old tapes everyone forgot about and hadnt touched in years, it ended up being a really special experience for the whole family. My mom and 6 aunts were able to hear my grandpas voice for the first time in almost 20 years. Before this we only had a few pictures of him. I sent a lot to iMemories and they handled everything with care and I got the digital versions back fairly quick. Great experience I would recommend to others.

So easy to do- just send in the videos and they are digitally created. My only desire was to put them on a zip drive and I wasn't able to order it. I will have to try again.

Very easy to order a box for shipment, and once I made the decision to ship, it all went perfectly smooth. I now have all my videos on my selected device and have been able to share with my family. We are having so much fun watching are "old life" and sharing our delights with each other. It was well worth the investment.

Being able to see my babies home videos again digitally from VHS made me so happy. Great service

I am not happy, I realize the quality of the dvd was not that good, but I thought you could do a better job in copying it. I also requested that some of the scenes be removed and even sent the numbers of the scenes, but that didn't happen either. I would like my original DVD returned. This was a very disappointing experience

I received the videos pretty quickly and for the most part was happy with the quality. There were a few little glitches with a quick video of a second or two that disappeared but it could have been because I was a terrible video-taker with the heavy large camcorders from 30 years ago. I am pretty happy overall with the experience and will be sending more.

Staff was very patient and accommodating. They made you feel comfortable about your memories being safe.

Library software is user friendly. Easy to download and keep on your own hardware

I was so excited to find 7 old VHS tapes from 25+ years ago of my kids when they were little. I thought they were lost forever, due to moving several times over the years. I am so happy to be able to actually watch them now thanks to iMemories and them being converted to files I can view. Thanks again!

We really enjoyed watching old memories! Really easy to ship as well.

Everything has worked just the way I was told it would. I did have a couple of questions, and it was easy to get in touch with customer service, and they were very polite and helpful.

It's been so healing, and cathartic being reunited with memories my family and I thought were lost. The process was seamless and very user friendly. The convenience of the iMemories Cloud is great, I'm just slightly bummed that you have to continue to pay for it after already spending such a large amount of money. Overall though, I'd recommend to anyone who has old vidoes they'd love to be able to see again.

Website was easy to use and when I've called for assistance, the staff has been extremely helpful. I still have to learn how to edit and do more with my digital memories.

Which order are you referencing? I submitted materials on two separate occasions?

I decided to give this company a try. The amount of family videos wasn't much, but still had memories. So, I sent them forward. In about two weeks, all memories were digitized. And my family and I are satisfied (very happy) with the results. Many thanks.

I had a very nice experience, they were fast and efficient with the service. I would use it again

I was disappointed that some of the videos were so dark. When I watched them years ago, they were not that dark.

I could not wait to get my order in. Once we sent our kit in I was like a kid at Christmas - could not wait to get them back. I have only been able to watch a few videos but from what I can see - your team did a great job!

I could not tell what I should convert or not. A lot of the tapes sent over to select said blank. Are you saying the tapes were blank reels? I did not select them based on it saying blank.