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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I received my order just as promised. The conversions were excellent!
The service was very easy to use and customer was good at helping me with anything I asked about.
I was so happy showing my daughters my dance recital videos now that they both dance as well. They were also thrilled to see footage of my Quinces! So fun to sit and watch these memories with them.
My son has never seen these movies from before he was born and when he was born
it was truly amazing to watch with him, thank you!
I was disappointed with the quality of the digitized files. I guess it was due to the age of the tapes. I'm not sure.
Phenomenal work digitizing memories and taking excellent care of items from start to finish! IMemories is absolutely true to what it advertises, and has been highly recommended to friends and family!
No problems at all, easy process, great customer service.
The staff at this business are extremely disrespectful and very rude. When I was trying to get information about my subscription, since all of my videos had been deleted from my app, the woman on the other end of the phone seem to have an out for me from the very beginning, and was very hostile. I will make for sure I let everyone in my friend and family group know not to use them. It turns out that after I spent $200 to get all of my videos digitalized, they delete all of them after a year without anyone's knowledge. I had no idea that I had to renew a subscription until the horrible woman I was speaking to head let me know..
My kids cannot believe they were kids after viewing these tapes. This is incredible. Please don't ever delete my file.
Thank you for being part of breaking back. Many memories back into my life!
It was great seeing & receiving my preserved memories. Helpful customer service!
Very good experience. Kit arrived quickly and easy directions. Received originals back and all converted well. Thank you! A+!
I Memories completely delivered everything we were hoping for. I highly recommend them.
I converted our v h s wedding video from thirty seven years ago. Original quality wasn't great but having it digital is very nice
Quite pleasant and easy. IMemories sends the box with the FedEx label. You send it back to them with the video tapes. After a few days it's on line. Pretty cool.
The whole process was easy and viewing and sharing the digital files has been great.
I sent in 3 vhs tapes of family videos. I am happy to have them transferred to digital but was disappointed about the quality. I assumed that iMemories had the ability to actually adjust the noise and any screen distortion from older tapes. I guess not because some places are pretty rough to watch.
I found it very expensive for only paying to transfer from one media to another and not doing any clean up at all.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

