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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I wasn't able to convert my vhs tapes because they said they were copyrighted. So it was a waste of time and money to send
Thanks for the great job. The videos came out great! My family enjoyed watching them. I loved your 30 day free download and online site. It is so convenient to download the app on my smart tv and watch on my big screen. It is awesome and easy to use. I probably will use them again.
None thanks don't want to, not trying to do all this
Answered my questions promptly. No issues. Wish the videos were not bright.
Really great service! Watching home videos much easier
I am super pleased at the quality of the results of the conversion of my 8mm reels and VHS tapes. Batch 2 will be coming soon.
Thank You!
I submitted 10 VCR tapes, not knowing exactly what was on them. I have 4 digitized on the site of the 10 VCR tapes. I had to inquire why they didn't digitize the other 6. (Found out they had copyright info on those 6 from recording TV shows, etc. after I asked.) I would like to have been told there were only going to be 4 and why the other six couldn't be digitized.
I was disappointed in the amount of slides/dvds I sent and the amount and quality I received back. Also even with 1/2 off the price, it was expensive. It was also unclear that I was paying $14.99 to have the materials shipped to me so I could pack up my slides/dvds., when it was advertised as "free shipping". I must have missed the fine print.
Great service. Fast and responsive. I would use them again
My videos were almost unwatchable they were so degraded - I don't know why they would all be like that. Also, their website is TRASH and I can't even get into it half of the time! I can't access my stupid videos that I paid WAY TOO MUCH FOR. Absolute garbage service. Hate it. Regret my life choices that led me to this place.
I am so very happy with everything that I received from Imemories.
Still waiting on results for videos that are being reviewed after the first transfer because of extreme scratchy, difficult to watch videos
I have converted lots of old videos to digital. It is so fun to have access to them on my phone! And I have had awesome help from customer service multiple times.
They sent a box, I sent the videos, and they digitized them. An easy process. Website is easy to use.:They sent back the tapes per my request. Would recommend.
All good - perfect service and great quality! Highly recommend!
The only complaint I have is how long the process took-making back and forth was very slow-otherwise the i memory experience was good
It was wonderful seeing our parents again. Like a gift from God, I thank you. My only complaint was I thought i was ordering DVDs. So we got the digital which was confusing to older people. Then I kept getting messages that my free trial was going to expire soon. I thought that by paying a little over $200 this would be ok, but now I have to pay 50. Dollars every yearin order to watch them. I'll live with this but after a couple of years this can get pretty expensive.
Thank you for your excellent work and communication.
While disappointed in amount of movies that were salvageable iMemories did everything they said they would do. The photos on the DVD is a nice touch.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

