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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Our tapes and dvd were anywhere from 20-30 years old. The quality of the digital transfer was beyond our expectations. It made us extremely happy and able to enjoy them now and the lifetime of our children. Their price is reasonable and they were also quite timely in completing the job. We would highly recommend iMemories!
I was able to view memories I was unable to see for decades! Very grateful a company like this exist!
I loved my first order so much that I've sent in my second!
The whole process was extremely easy, and the videos were digitized well and quickly. We received the original videos back promptly.
It was very easy to send the tapes in the supplied packaging and the digitizing process happened in just a few weeks. I already received my originals back and I am enjoying watching and sharing videos we made thirty years ago that I have completely forgotten about, and some other precious moments that we could not see until now. Thank you, iMemories
Very easy process and the results were great! We will use iMemories again in the future
The fact that you need to download and pay to have storage is hidden in the fine print. Also, takes a long time between request to download and the ability to do so.
I placed my order and right afterward I realized I'd forgotten to use my 50% off code. Being on a fixed income I was just sick about it and left desperate messages on voicemail and email begging for a response. No one ever got back to me despite the claim the claim of a quick response!
I am completely satisfied with my experience with iMemories. I sent in 5 VHS tapes to be converted and they did a beautiful job. I really appreciate that I was able to share the links online for 30 days, so my friends and family could download and keep the files forever, too.
I wasn't sure if they would be able to convert the tape from 1985, but they did! Now I can show my child their mother in Kindergarten. It's thoroughly hilarious.
I understand that my movies were from the 80's but they were not of very good quality and I paid a lot to watch sometimes fuzzy movies
I had issues with the tapes I sent in because they were so old. I contacted iMemories, and they fixed the issues with absolute professionalism. This is a legitimate service.
They missed a very important part of a video from one of the VCR tapes I sent in, but when I called they were incredibly nice and helpful about it. I sent back the one tape back for them to correct so I'm just waiting for it to be available.
Every interaction I had with the team at iMemories was perfect. Knowledgeable, helpful people — it was a pleasure each time! And all the products I ordered are great quality and I look forward to enjoying my family memories!
Process to mail in cassettes was simple and straightforward. I received notice they were transferred and was able to watch recordings I have not seen in over 10 years, as my recording/playback camera was broken! Thank-you for bringing our memories back to us!
Loved this so much. Great experience and everything was converted perfectly!
When I needed customer service, I received a quick and helpful response. All my videos came out great online. Thank you!
I have now used imemories several times and they do a great job! Customer service is very good and they handle our tapes with care. So much fun to see our memories once again. Thank you for bringing them back for us.
So super easy. Mail them in, they send you a price and a few weeks later you have them uploaded into the cloud to view or download.
IMemories has been a true joy to work with, the process could not be any easier. You simply place your desired number of tapes into the mailing box, and within 2 weeks you start to see the digital copies being added to your online account. They are stored in the cloud for as long as you like or download them to share with family and friends. We now have 40 years of unreplaceable memories from VHS, Super8 and mini-VHS tapes all easily watchable on our TV or computer. This would have taken me years to do on my own. Love the iMemories process.
We have 8mm film, VHS tapes, precious handwritten letters from relatives who have already passed and many other pictures. Some of the pictures were fading, letters turning yellow with age, and tapes but no machine to view them with! IMemories turned our old videos into digital format. Now, we can review them at our leisure!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

