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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Fully satisfied on the product. Family got to enjoy videos never seen but heard of. Lots of precious memories brought back to life. Thank you
Amazing customer satisfaction and confidence my memories were taken care of and safe!
So so fun to see so many amazing memories come to life - thank you!
I had a great experience with imemories it was a fast and convenient service.
Time was a concern and you got my pictures to me three days before needed. Thanks
I have been very happy with the service I have had with iMemories. I had my digital copies in less than 3 weeks. My first copy in a week. Any questions I have they are more than happy to help me. They walked me through anything I didnt understand and now I've been able to share with other family members. This is such a fantastic idea to relive past memories.
The service was excellent, but the quality of the digitized VCR tapes was no better than what I was able to do on my own computer at home.
I have heard of companies that preserve photos and videos, but I have always been too afraid of shipping them off and then possibly losing them forever. I wish I would not have waited. I have had the best experience with iMemories. I have recently received my first order and getting ready to place another order, until I have digitized/preserved every one of my videos. I have enjoyed watching and sharing the videos with my adult sons and other family members. If you have not started, do it. You will not be disappointed.
Great service! IMemories converted my video to digital. Now, I can watch my wedding memories!
I was a little hesitant to send my families videos out to get converted because I was not sure I would get them back. I read reviews and decided to go ahead with it. I received my digital videos within 2 weeks and I was so happy. I was able to see videos that I hadn't seen for almost 20 years. Thank you iMemories for giving me my memories back. I love this service.
Experience was just fine. A bit expensive - especially w/o the promotions. Stacey did a great job fielding my questions. Timely and thorough.
What a wonderful treasure! Thank you for everything! I can't believe how easy it was to do. Worth every single penny. My kids are in for a wonderful Christmas surprise
The videos turned out good for the most part, with the exception of one which had terrible audio. Imemories redid the video and it was much better.
Super easy to upload, save and transmit. Can't wait to find more to more tapes to send to imemories!
I had lots of questions of how I Memories took out useless blank spots on VCRs and kept the good parts to view.
I paid a lot of money to have my videos converted to digital. I am frustrated because I can't understand how to save them to usb. When I click on usb, it says I will have to pay $59.99 plus shipping. Does that mean imemories will put it on a usb and send it to me? I just want to transfer the digital videos to my own usb. I don't want to have to pay a yearly fee to have them stored on imemories. I just want them on my own device.
Your customer personnel were joyful, personable, professional, knowledgeable, and willing to share with me all the answers to my varied questions. Of note was one tape was converted poorly. I believe it was Tracy? That helped me by getting it redone. Not only did your personnel get the quality of the tape back, but, two different track meet events that were not initially copied were retrieved and recorded. They were my sons two best races his senior year of high school. So, thank you for a job well done.
We are loving our imemories experience. It is so fun to watch our old movies. We are so pleased with imemories. Thank you!
I'm glad I did this but I am having a problem with downloading my files to my PC. They fail numerous times which requires you to restart them. So far I've only converted a few because of the time it takes to download. I had to purchase their cloud so I have time to download them all.
Only finished one box but so far very pleased. Trip down family memory row! Hope to send another box and try this process again. The discount was a great incentive to get started. Thank you imemory staff!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

