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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,645
This company responds to reviews on average within 2 days

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7,376 reviews

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Kansas
2 reviews
1 helpful vote
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Outstanding service and products!
November 11, 2023

Lorraine has been Awesome! She always checked in with me and followed up with me via cell phone. I appreciate her making things easy for me and explaining the process. I am "tech. Illiterate" and she was So Helpful to me when ordering. Thank You, Lorraine for being such an Amazing Employee and making iMemories work so well for me and my family. Excellent production of my VHS tapes! I highly recommend iMemories to everyone wanting to update old movies/videos! I can't wait to see my daughters' faces as they review their past memories when they were younger.

Date of experience: November 11, 2023
New York
1 review
1 helpful vote
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Great Service
November 11, 2023

I've been using iMemories for the past 2 years to convert old videos in various formats including Cine films from the 1960's to UK format VHS, DVD's Hi8 and others. The quality of the digitized films is high and you get your originals back. What more could you want!

Date of experience: November 11, 2023
California
1 review
1 helpful vote
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Great idea
November 11, 2023

But the items I sent were old and distorted and not worth anything. The videos are blurry and hard to watch.

Date of experience: November 10, 2023
Texas
1 review
1 helpful vote
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Best decision i made
November 11, 2023

Im super glaf i got my home videos digitilized! Now i can view them at any time!

Date of experience: November 10, 2023
Illinois
1 review
1 helpful vote
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Great service
November 11, 2023

I had a great experience with iMemories. It was fast and easy to view online and they had my originals back to me safe and secure.

Date of experience: November 10, 2023
New Mexico
1 review
1 helpful vote
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Excellent
November 10, 2023

I am so happy I sent my parents vhs tapes in. All of the videos are so special to me.

Date of experience: November 10, 2023
Texas
1 review
1 helpful vote
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Happy Tears!
November 10, 2023

Sent my old tapes that I had not been able to view in years since I needed the old camcorder to play them. We have laughed and cried! The whole family has loved viewing all of the memories. So thankful!

Date of experience: November 10, 2023
Georgia
1 review
1 helpful vote
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Love imemories
November 10, 2023

I feel so much better now that I have digitized old VHS tapes. Memories saved! Thank you.

Date of experience: November 10, 2023
Georgia
1 review
1 helpful vote
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Wish I had done it before my husband passed away. Experience was very easy and service was fast.

Date of experience: November 10, 2023
Missouri
1 review
1 helpful vote
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Awesome!
November 10, 2023

So happy to relive these memories again! Thank you

Date of experience: November 10, 2023
Virginia
1 review
1 helpful vote
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Great Service
November 10, 2023

I was pleased with the service and kind responses to my questions. I was a little disappointed in the quality of the videos as I had hoped iMemories would be able to improve them. Thank you! Connie

Date of experience: November 10, 2023
California
1 review
0 helpful votes
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Satisfied customer
November 10, 2023

I was pleased with the quickness of the process. However, being able to connect with a live person via phone would be so much more helpful. It is a round about lengthy process to get questions answered that aren't typical questions. 2 of our videos have no sound and the originals did but I couldn't get the problem resolved.

Date of experience: November 10, 2023
Idaho
2 reviews
1 helpful vote
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Great Memories
November 10, 2023

Wonderful to see so many memories preserved for my children and grandchildren and beyond.

Date of experience: November 10, 2023
California
1 review
1 helpful vote
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Travel down memory lane
November 10, 2023

Loved seeing movies that I don't even remember. Love showing these to my grandchildren!

Date of experience: November 10, 2023
Texas
1 review
1 helpful vote
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My Old Videos.
November 10, 2023

These old video files converted to digital worked great. The quality of some of my old tapes were not very good but Im still happy to have them on digital media...
Thanks

Date of experience: November 10, 2023
Pennsylvania
1 review
1 helpful vote
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Very cool to see videos from the 70's!
November 10, 2023

I was petrified to send my original videos in the mail to I-memories, but I did receive all of my original videos back in the mail. The memories are priceless and I'm so glad I decided to use I-Memories! I would recommend to anyone to use I-Memories!

Date of experience: November 10, 2023
Texas
1 review
1 helpful vote
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Super Easy
November 10, 2023

The process of getting your photos and videos converted was super easy. Highly satisfied with the quality of converted photos.

Date of experience: November 10, 2023
Colorado
1 review
1 helpful vote
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Feeling pretty relieved.
November 10, 2023

We were aware of the degradation of the film medium over time. To now have these movies digitized is a stress relief. Moreover, it is fun to see the movies again. Too many years have gone bye without the ability to share.

Date of experience: November 10, 2023
Nevada
1 review
1 helpful vote
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Money WELL SPENT
November 10, 2023

I'm so happy that I finally made the decision to do this. My family has enjoyed hours of watching video they probably wouldn't have otherwise! I have more ready to send in and I can't wait!

Date of experience: November 10, 2023
Oregon
1 review
1 helpful vote
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All services met expectations
November 10, 2023

All services and digital media were done professionally

Date of experience: November 10, 2023