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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Process was smooth and I love the results. Has been very easy to share with family too.
Everything promised was appropriately delivered and communication was excellent during the process.
I sent a bunch of unseen video camera tapes that had never been seen to memories, and boy, I'm loving watching them now. Thanks!
My experience with iMemories has been awesome so far. I am a happy new customer. If it wasn't for Amy Chaides, I would probably not have been a customer. She explained everything to me and made it easy for this old man to understand. You should have a customer service telephone number to talk to a live person. You are going to be a huge success and you should get ready.
I think I expected way too much from the product. The old VHS tapes must had "aged" over time and the quality of the video was less than I expected. But, in the long run, I was happy with iMemories!
Any questions I had were answered in a timely manner. There were no problems sending or receiving. I also got my originals back quickly too!
For the amount of money I would have thought that my electronic photos would be easily transferrable to my google photos account.
I was under the impression that the videos would have had any tracking issues fixed and that the clarity was going to be enhanced a bit. That wasn't the case. I am happy to be able to see all my home videos in one place.
Great experience as always and no complaints. These folks do a good job of taking video memories to digital. Will use them again and again!
Love the conversion of my family videos! Now the whole family can enjoy!
The service is great service to preserve your memories.
Well worth your money having transferred to digital! Especially when you don't have time to do it yourself..
Enjoyed the prompt service & notification of each process step being completed.
Experience was nice, bringing back lost memories. Good to witness the good times of loved ones that have passed away..
We now have childhood photos of slides. I am very grateful.
Disclose to customers that the box is extra $15 for a ship kit, I had one VHS and it was well very spendy since I could have driven 15 minutes to drop off the tape with the company directly.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

