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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,969
value
158
shipping
156
returns
82
quality
6,616
This company responds to reviews on average within 2 days

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7,376 reviews

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Florida
1 review
0 helpful votes
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Very happy!
December 1, 2023

Very happy to finally have all our memories converted to digital files for all our family members to view! Very easy process and an outstanding product!

Date of experience: December 1, 2023
Ohio
1 review
0 helpful votes
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Great experience
December 1, 2023

Very good experience. Quality of memories are great. Will probably send more to convert!

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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So worthwhile!
December 1, 2023

We sent in three big boxes of old memories. We are very satisfied with the final product. Looking forward to share with the families and friends who are in the films! Thank you to Amanda who was very helpful every time we called with questions!

Date of experience: December 1, 2023
South Dakota
1 review
0 helpful votes
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DO IT~you wont be disappointed. From Step 1 to the end it was a very simple procedure. Im not real tech savy but I did it!

Date of experience: December 1, 2023
Oregon
1 review
1 helpful vote
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Very good experience
December 1, 2023

My experience with iMemories was excellent. It was super easy to ship our old family 8mm and super 8 video using the boxes provided and love the app! When I had a question about loading the app to my Samsung smart TV and called for help, iMemories was super responsive. My entire extended family watched old family movies on Thanksgiving on the big screen TV, and we'll do the same Christmas Eve. It was as if our relatives who have passed were in the room with us. I highly recommend using iMemories to preserve your family video!

Date of experience: December 1, 2023
New Jersey
2 reviews
0 helpful votes
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Worth It Ya'll
December 1, 2023

It's very easy to do- it's just a matter of collecting your memories and shipping them out. They send them directly to your phone/ email. It's worth the cost to have the ability to travel back in time to my childhood house and family days I remember clearly. I'm grateful to iMemories.

Date of experience: December 1, 2023
Georgia
1 review
0 helpful votes
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A great experience
December 1, 2023

Communication was excellent and the services provided were great. Easy to understand instructions

Date of experience: December 1, 2023
New Jersey
1 review
0 helpful votes
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Memorable! :')
December 1, 2023

My experience w/this service has been long overdue! I had videos of my dad that I was able to share w/my sisters before he was taken from us, and it was so heartfelt watching him once more. Watching videos of my daughters brought me back to simpler times, so many changes and all our lives have changed it was really great to have them see how their father and me loved those girls. It's even gratifying that I was able to send it to them and they shared it w/their father. I'm assuming that he probably felt the same way. Nice memories for sure, but also a lot of the folks who were in those videos are not w/us makes you appreciate the time we still have and to make the best of what time we have left, love each other and reach out. :')

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Speed of services
December 1, 2023

Excellent and Easy process from the time I sent my VHS tapes and the time it took to receive the digital albums.

Date of experience: December 1, 2023
Idaho
3 reviews
0 helpful votes
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Great company! I would refer them anytime! They were worth every dime.

Date of experience: December 1, 2023
Arizona
1 review
0 helpful votes
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Unsurpassed service
December 1, 2023

Whether in person or via phone the staff at iMemories are friendly, helpful, and patient. They listen carefully and make helpful suggestions where appropriate. I have used this service twice this year, once for film and once for videos. I was so appreciative of their professional service and reasonable pricing. I will continue to recommend them to family and friends. Thank you.

Date of experience: December 1, 2023
Kansas
1 review
0 helpful votes
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Easy
December 1, 2023

IMemories is easy, convenient and the family loves seeing our memories. I will definitely do it again.

Date of experience: December 1, 2023
Hawaii
1 review
0 helpful votes
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Finding hidden gems!
December 1, 2023

My father had his memories on slides—hundreds of them! Now that iMemories converted them all, I and my three siblings have discovered the hidden gems of our childhood that our father had captured!

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Terrific!
December 1, 2023

Was really impressed with detail of final DVDs! The covers for the DVD cases were perfect. Highly recommend.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Precious memories
December 1, 2023

My Dad recently passed so it was so beautiful to see my old movies with my young Dad. Thank you!

Date of experience: December 1, 2023
Connecticut
1 review
0 helpful votes
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Easy. You send your images in. They convert them to digital format and upload it on the cloud. Then you assemble as you wish and order your desired format or keep it on the cloud.

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Photos and videos processed
December 1, 2023

Quick service, decent pricing with 50% off, Will recommend to others.

Date of experience: December 1, 2023
Utah
2 reviews
0 helpful votes
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Sorting years of my parents' slides was the hardest part. Sending them to iMemories was easy, and I'm extremely satisfied with the digital copies. I also had movies and VHS tapes that I had transferred. I'm really happy that I have a way to preserve these memories and have a way to share them with other family members.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Good
December 1, 2023

Good, video quality was low but expected from old video tapes, didn't like how one tape was broken up into different videos.

Date of experience: December 1, 2023
Kansas
1 review
0 helpful votes
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Heartwarming
December 1, 2023

From start to finish the process was easy and professionally done, thank you for making our memories safe!

Date of experience: December 1, 2023