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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,969
value
158
shipping
156
returns
82
quality
6,616
This company responds to reviews on average within 2 days

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7,376 reviews

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California
1 review
0 helpful votes
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Happy
December 2, 2023

Very easy process, with excellent result. I have recommended imemories to friends.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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I'm happy with my choice. I came across 5 old camcorder tapes but no longer had a camcorder that I could check them on. So I sent them into iMemories to digitize. Unfortunately, it turns out three of the tapes were blank, which was quite disappointing, but hardly the fault of iMemories. Even with only two tapes digitized, that's three hours of memories they delivered.

Date of experience: December 1, 2023
Iowa
1 review
0 helpful votes
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Easy to send.
December 2, 2023

Easy shipping, a little disappointed with the quality of viewing. I guess I thought there would be more editing.

Date of experience: December 1, 2023
Ohio
1 review
0 helpful votes
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Awesome!
December 2, 2023

They were very easy to work with and I am very happy with my family movies. I would recommend them to anyone.

Date of experience: December 1, 2023
Washington
1 review
0 helpful votes
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I thought I had lost my wedding video - and then found it among a box of "junk" - thought all was lost but took a chance - thank you iMemories.

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Very happy with service
December 2, 2023

I was very skeptical sending all my tapes away for digital conversion but did a lot of research into several companies and Imemories was the most convincingly reliable. That is absolutely true- shipping, conversion, and viewing were all very easy and quick. Very happy with the service and would highly recommend.

Date of experience: December 1, 2023
Oklahoma
1 review
0 helpful votes
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Hi
December 9, 2023

I was expecting a thumb drive as well, it works ok,

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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It was a little bit more pricey
December 9, 2023

Had to pay for the handling of empty boxes to ship of my pictures as well as then the cost of having them retired on top of the digitalization of my products. Over all I would do more shopping and it would have been better received if the price and expense was upfront

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Impressed!
December 2, 2023

IMemories was super simple and did a great job converting 16 items. Everything was completed in less than 3 weeks and all of my original tapes/film were returned safely. My family has already enjoyed watching the videos. It's like a time capsule from the past. One tiny improvement could be if the lighting on videos could be adjusted, as one of mine came out a bit dark. Not a big deal though. If not for imemories, my tapes/films would be collecting dust on a shelf. My only regret is I did not do this while my parents were still with us. They would have loved it. Don't wait, do it today! Thank you for making my memories come back to life again!

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Great product and service
December 1, 2023

Was a bit concerned about sending treasured video tapes in mail, but was a great decision. Love the streaming app option as well. Very high quality work on tapes 27-31 years old - vhd and 8 mm video tapes.

Date of experience: December 1, 2023
Nevada
1 review
1 helpful vote
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So much fun
December 1, 2023
Updated review

We have enjoyed viewing our movies. So fun walking down memory lane.

Date of experience: December 1, 2023

Watching the videos is so cool!
September 7, 2023
Previous review

The process was so easy. When I saw my videos online for the first time in years I was excited! Tears of happiness filled my eyes. Love it!

Date of experience: September 7, 2023
New York
1 review
0 helpful votes
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I LOVE IMEMORIES
December 1, 2023

My parents had about 60 8mm video tapes. My father would always have his camera at every family event, vacation or holiday. These tapes are 25- 35 years old. They wanted to have them converted and we were trying to get a 8mm video player. My mom than passed away last year. I saw Imemories and my father and I sent some of the videos to them. It was the best thing I ever did! What great memories! Seeing and hearing my moms voice, such a wonderful thing. We enjoyed them so much we sent in more videos. I shared a video with my cousin. She called to thank me because she said she hadn't heard her fathers voice in 27 years. So many laughs and tears! Thank you Imemories!

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Nice service
December 1, 2023

I loved viewing my son's surprise party years afterwards.

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
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Preserved family memories
December 1, 2023

Thanks so much iMemories, a very straightforward and timely process. My vhs had a bit of tape at the beginning that was somewhat damaged yet iMemories was able to work with it anyway, sending me a note it was being put on special equipment without extra charge. So happy to have some cherished memories preserved.

Date of experience: December 1, 2023
New Jersey
1 review
0 helpful votes
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Quality Control
December 8, 2023

If you received a disc which has 10 minutes or less and you copy 90 minutes, there is no way for me to know that most of the upload is blank. You copied various defective DVD's that I paid to upload almost nothing. Can someone please call to discuss this.

Date of experience: December 1, 2023
Tennessee
1 review
0 helpful votes
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The BEST experience
December 1, 2023

I had five or six VHS tapes to transfer to digital. It's scary to send them off to a business and worry that they might get ruined or never show back up. Eye memories did the best job. My kids enjoyed looking at them and it was an easy inexpensive way to show the memories again.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Convenient!
December 1, 2023

Easy and painless process, I'm so glad I finally did it. I had put it off for years because I thought it was a hassle but imemories made it hassle free!

Date of experience: December 1, 2023
Georgia
2 reviews
0 helpful votes
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Home Movies Digitizations
December 1, 2023

From start to finish, patient folks. Professional responses every time.

Date of experience: December 1, 2023
Minnesota
1 review
0 helpful votes
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Value
December 1, 2023

Didn't experience any significant issues. That covers it.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Family Treasure
December 1, 2023

My gma passed. In grief, my mom claimed all my gma's old home videos without a plan for them to store them away. I managed to talk her into letting me turn them digital for her. I am too busy with my job so I sent the old VHS tapes to iMemories. The process was smooth and quick. Now I have the greatest family treasure and can't wait to show my mom and the whole family the digital videos at Christmas.

Date of experience: December 1, 2023