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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I was pleased with the quality, but wish there was a way to edit. There are parts of the video that I did not want.
Also, I am not technically great. I need to transfer the videos from my iPad because they take up too much room. How do I transfer them to my laptop?
I sent my photos and slides in 6 separate ziplock bags with specific names and dates to identify each bag. When they were digitally released to me they were all identified by my specifications. Made it very easy for me to identify and share them. Thank you. Highly recommended.
What a great concept you all have! Thank you so much for converting my kids and grandmas memories into a simple way to connect and sit down with family to relive those beautiful memories! Great quality and all… thank you all again!
It's pretty expensive so I only converted some this time and hope for a 50% off deal again so I can do the rest.
The only reason they didn't get 5 stars, is prices weren't really upfront. It felt like every step of the process, had a fee or potential fee. You send away for the box, for a fee, then once they have your videos, they tell you the cost to digitize. Then you could potentially get charged again, if you don't want ( or know how) to download from the app. They did a wonderful job, I just wish it was a more transparent fee structure from the start. I wish I knew each tape would be x price start to finish.
This is just a tool to digitize videos - it does not restore old videos. If the videos are dark and hard to see then the digitized version is dark and hard to see. I wish that you could get a preview before paying to digitize a video that is to dark to see.
IMemories was right on schedule. They did exactly what they promised and everything went smooth. I have enjoyed logging in and seeing all the footage. I'd use them again.
It was a very easy process and helpful people to chat/ email with if questions arise.
The whole process was very easy! I feel that a flat fee per video tape is not always worth it. I had a few video tapes that had less than 15 minutes of content (but we are unable to watch them before sending them in to determine if they are content "worthy" of digitizing).
From beginning to end, iMemories took great care to ensure that our experience was smooth and positive. The first batch of our home videos from childhood is now digitized, organized, and easily accessible to our whole family. And the turnaround was so fast! We will be sending in more tapes for conversion soon!
Seeing videos of all the family and bringing back memories was great.
I was kept well informed of every step. Less than a week after they receive the video until they were posted online. Comment is that there is no guide to Work with the videos that you get there should be some kind of manual. Could not find one online to help guide me through the process. It was kind of figured it out myself although I did call and someone walked me through the first time it was still many videos later that I felt comfortable with the process
Whole process is easy. And I am not tech savvy! Instructions are clear and easy to follow.
Thanksgiving Eve my whole family gathered around to watch all our memories!
I had a very successful experience. The digitized videos were what I remembered were on the VHS tapes and it's great to have them now to view anytime I want. Pricing was reasonable and process was efficient.
All was as expected, all went perfectly! The box was big enough. I started getting downloads in a few days and was delighted to keep getting more over several days.
Everything was as expected. Good quality of video and sound
The process was easy and my videos were available within two weeks. Customer service was also helpful anytime I needed the process explained.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

