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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,652
This company responds to reviews on average within 2 days

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7,376 reviews

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Massachusetts
1 review
0 helpful votes
Follow Connie J.
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IMemories was quick to digitize my memories, but they don't do any sort of review of materials or editing for quality, darkness, etc., which was extremely disappointing. The editing feature is also basic; only allows you to trim a video or cut a video into two. No other features to be able to edit the video. Overall, I'm glad I have my memories now digitized, but I wish I'd done more research to find a service that took more time to review the materials, created albums that made sense with like materials (i.e., same year, etc) together, enhanced the videos where they were too dark, and didn't send a bunch of video files that are basically chopped in the middle of scenes. I'm also finding it very hard to find where I can cancel my subscription, which I'm sure if purposeful since they don't want you to cancel.

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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Try it out!
January 1, 2024

Depends on how well your tapes, etc. are. They did a great job on mine, which were old vhs tapes.

Date of experience: January 1, 2024
Texas
1 review
0 helpful votes
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Great Service
January 1, 2024

I sent 3 tapes. They were converted and returned in a fast time. Will use them again.

Date of experience: January 1, 2024
Tennessee
1 review
0 helpful votes
Follow Michelle A.
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I sent in quite a few tapes to be converted to digital. It was so fun looking back at old family memories. I can't wait to send in the next round.

Date of experience: January 1, 2024
Colorado
1 review
0 helpful votes
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IMemories Rocks
January 1, 2024

This is a great service and exactly what my family and I needed after losing so many of our loved ones.

Date of experience: January 1, 2024
Connecticut
1 review
0 helpful votes
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Very Happy
January 1, 2024

I researched many companies and found imemories to be the best option for me. Mostly I loved the quick turnaround. Other companies stated that it would take 10 -12 weeks. Imemories was 2 weeks.

Date of experience: January 1, 2024
Colorado
1 review
0 helpful votes
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Very easy process
January 1, 2024

Only issue was that I was surprised there was a subscription fee on the website so I must have missed that when I placed my order. It makes sense that there is a fee and it is reasonable so I'm not too upset.

Date of experience: January 1, 2024
Virginia
1 review
0 helpful votes
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I've had such a great experience transitioning our home videos to a digital format. This has been a sweet walk down memory lane!

Date of experience: January 1, 2024
Pennsylvania
1 review
0 helpful votes
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I also use a different storage company for my still photos. But I use imemories.com for converting old VHS's to digital, because it's less expensive than the competitor.

Date of experience: January 1, 2024
Hawaii
1 review
0 helpful votes
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Great idea
January 1, 2024

So happy to have done thus and to not have lost my memories!

Date of experience: January 1, 2024
Virginia
1 review
0 helpful votes
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Was very pleased with this service
January 1, 2024

I easily digitized boxes of old photos and sent them out to all my siblings. I highly recommend it.

Date of experience: January 1, 2024
New York
2 reviews
0 helpful votes
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The process was much simpler than I imagined. They send a box, you fill it up and send it back, they work their magic and return your box contents AND your digital gems! The hardest part was letting go of my tapes. But I got them all back safe and sound.

Date of experience: January 1, 2024
Nebraska
1 review
0 helpful votes
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I have had lots of pictures and dvds converted to digital and usb by imemories and have been completely satisfied. I think over 600 pictures have been digitalized by imemiries for me. Best quality and great service. I love the way you ship to them and they track the packages and I have never lost anything. I always feel my precious pictures and dvds are completely safe by the tracking and packaging of everything

Date of experience: January 1, 2024

I received my new special box to be returned to you to be digitalized and my USB I ordered. I am working on getting the negatives together and returned to you

Date of experience: November 19, 2022
Minnesota
1 review
1 helpful vote
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It was time
January 1, 2024

I needed to get my videos digitized before they fell apart. My videos were 30 years old. I was able to ship them with iMemories easily and they had them converted in about 4 days after receiving them. I was happy to see them and able to edit them onto DVDs, which I received in less than a week. Good job!

Date of experience: January 1, 2024
Missouri
3 reviews
0 helpful votes
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Home movies
January 1, 2024

I thought digitalization would make the old film better. It didn't but they are preserved until such time that everything digital gets much better.

Date of experience: January 1, 2024
California
2 reviews
0 helpful votes
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I waited too long
January 1, 2024

I've been hesitant to send priceless videos... but, I tried out an order with 20 tapes (of different formats) and they were great. So, I shipped another 20 and got them back in record time. I plan on sending more.

Date of experience: January 1, 2024
Indiana
1 review
0 helpful votes
Follow Michelle M.
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This was such a great investment to not only memories from the past but also making more memories as we watch them and laugh and remember and sometimes even cry. It was worth every penny. And customer service was topnotch.

Date of experience: January 1, 2024
Florida
1 review
0 helpful votes
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Excellent service!
January 1, 2024

I've processed over 100 family videos and the service is excellent!

Date of experience: January 1, 2024
Hawaii
1 review
0 helpful votes
Follow Geraldine P.
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I was very worried my memories (both on VHS and DVD) would be lost due to aging. Now that I can see them digitally, I am so happy and thankful! They can be viewed over and over by my kids, my grand kids, and the generations to come. Thank you so much I Memories!
Gerri K. Hala Latu

Date of experience: January 1, 2024
Massachusetts
1 review
0 helpful votes
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So happy we did iMemories!
January 1, 2024

IMemories makes watching your precious home movies as easy as can be. Highly recommended!

Date of experience: January 1, 2024