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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,694
This company responds to reviews on average within 2 days

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7,376 reviews

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South Carolina
2 reviews
0 helpful votes
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Great idea!
January 2, 2024

I sent in 25 tapes and they were converted to digital and I am grateful I only got to view them for 30 days after paying $14.99 per tape. I thought it was a little expensive to have to continue to pay to view them online so I ended up ordering a USB which was right at $100 You would think that being this expensive they would include the USB. I plan on ordering again but I have to get my money up after all. This is over $500 but I'm grateful to have my memories. Thank you!

Date of experience: January 2, 2024
Florida
1 review
0 helpful votes
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Best money I have spent in years
January 2, 2024

This year, I decided to do a project for my children to digitalize old videos from their early years, and create an album on an external drive. Best money I have ever spent. They can watch a few videos at a time, delete what they do not want, and just look back from time to time to remember how much fun we had as family. Not only did we see great-grandparents they had never met, but pets we had adopted, parties/celebrations, holidays, etc. Just beautiful.

Date of experience: January 1, 2024
North Carolina
2 reviews
0 helpful votes
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All is GOOD!
January 2, 2024

Our iMemories experience has been outstanding from start to finish!

Date of experience: January 1, 2024
California
1 review
0 helpful votes
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Very professional and fast
January 2, 2024

Great job, they were also very helpful when I had a question. Everything went so smooth!

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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Thrilling Experience
January 2, 2024

Enjoyed the way tapes were edited. I was able to reflect upon the past memories with my family over the holidays and they were happy in watching the interactions of the past years.

Date of experience: January 1, 2024
Texas
1 review
0 helpful votes
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Wedding and childhood videos
January 2, 2024

Send my video cassettes and got back then back in a good amount of time.

Date of experience: January 1, 2024
Florida
1 review
0 helpful votes
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It was fine
January 2, 2024

It was fine, i hope
You don't delete my $#*!. It's kinda confusing and not clear

Date of experience: January 1, 2024
Ohio
1 review
0 helpful votes
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Very convenient and painless!
January 2, 2024

This process was so painless and convenient! I could not have done it without my 50% off coupon which made it also affordable! I love the videos and everything about this process thank you!

Date of experience: January 1, 2024
California
1 review
0 helpful votes
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Customer Service was exceptional!
January 2, 2024

My experience with iMemories was awesome. They worked with me to achieve the best outcome and customer service was outstanding.

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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Professional and prompt service
January 2, 2024

Everything was wonderful and I have recommended to several friends.

Date of experience: January 1, 2024
Michigan
1 review
0 helpful votes
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Family memories for Christmas
January 2, 2024

Wanted to get these VHS tapes converted before Christmas as a present for my wife. Everything was done in 3 weeks!

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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Honest review
January 2, 2024

I have watched some of the videos. Some are great, a few do not have sound. I do not know if that is an issue with the original tape or conversion. I also have an issue where the video suddenly stops and there is a screen saver (large whale jumping out of the water). I cannot easily get out of the video and when i do i have to restart from the beginning, then look for the spot it stopped.
I will be contacting customer service to see if they can assist with this issue.

Date of experience: January 1, 2024
Maryland
1 review
0 helpful votes
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Surprise Blast from the past
January 2, 2024

I converted VHS tapes that had been laying around for years. I'm glad I finally got to them as the tapes were beginning to degrade so they would have not been as clear had I waited any longer.

Date of experience: January 1, 2024
Connecticut
1 review
0 helpful votes
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Do it!
January 2, 2024

So special to protect and enjoy old VHS from my childhood and film reels from my grandparents and parents, it's so worth it!

Date of experience: January 1, 2024
New Jersey
1 review
0 helpful votes
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Family Treasures
January 2, 2024

The results were outstanding. Improved the clarity of the movies overjoyed.

Date of experience: January 1, 2024
Rhode Island
1 review
0 helpful votes
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Great service
January 2, 2024

Everything was as they said it would be. Very satisfied

Date of experience: January 1, 2024
Washington
1 review
0 helpful votes
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Awesome service
January 2, 2024

Fast and efficient and easy and so fun to see old photos again. Definitely will order again

Date of experience: January 1, 2024
Arizona
2 reviews
0 helpful votes
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Timely, Efficient and Professional
January 2, 2024

My various forms of media were digitized in time for Thanksgiving. My family absolutely loved seeing never before viewed home videos. The app makes it a breeze for folks that are not tech savvy to views their pictures and videos. I also appreciated the follow up confirming that we received everything.

Date of experience: January 1, 2024
Illinois
1 review
1 helpful vote
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Very good service!
January 2, 2024

Very fast turn around and very good service. My memories are safe now!

Date of experience: January 1, 2024
Pennsylvania
1 review
0 helpful votes
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I am disapointed that I need to have a subscripiton in order to keep my videos "on the cloud" I do plan to start one as I didn't get to access all my video content inthe allotted time.

Date of experience: January 1, 2024