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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I sent in 25 tapes and they were converted to digital and I am grateful I only got to view them for 30 days after paying $14.99 per tape. I thought it was a little expensive to have to continue to pay to view them online so I ended up ordering a USB which was right at $100 You would think that being this expensive they would include the USB. I plan on ordering again but I have to get my money up after all. This is over $500 but I'm grateful to have my memories. Thank you!
This year, I decided to do a project for my children to digitalize old videos from their early years, and create an album on an external drive. Best money I have ever spent. They can watch a few videos at a time, delete what they do not want, and just look back from time to time to remember how much fun we had as family. Not only did we see great-grandparents they had never met, but pets we had adopted, parties/celebrations, holidays, etc. Just beautiful.
Our iMemories experience has been outstanding from start to finish!
Great job, they were also very helpful when I had a question. Everything went so smooth!
Enjoyed the way tapes were edited. I was able to reflect upon the past memories with my family over the holidays and they were happy in watching the interactions of the past years.
Send my video cassettes and got back then back in a good amount of time.
It was fine, i hope
You don't delete my $#*!. It's kinda confusing and not clear
This process was so painless and convenient! I could not have done it without my 50% off coupon which made it also affordable! I love the videos and everything about this process thank you!
My experience with iMemories was awesome. They worked with me to achieve the best outcome and customer service was outstanding.
Everything was wonderful and I have recommended to several friends.
Wanted to get these VHS tapes converted before Christmas as a present for my wife. Everything was done in 3 weeks!
I have watched some of the videos. Some are great, a few do not have sound. I do not know if that is an issue with the original tape or conversion. I also have an issue where the video suddenly stops and there is a screen saver (large whale jumping out of the water). I cannot easily get out of the video and when i do i have to restart from the beginning, then look for the spot it stopped.
I will be contacting customer service to see if they can assist with this issue.
I converted VHS tapes that had been laying around for years. I'm glad I finally got to them as the tapes were beginning to degrade so they would have not been as clear had I waited any longer.
So special to protect and enjoy old VHS from my childhood and film reels from my grandparents and parents, it's so worth it!
The results were outstanding. Improved the clarity of the movies overjoyed.
Everything was as they said it would be. Very satisfied
Fast and efficient and easy and so fun to see old photos again. Definitely will order again
My various forms of media were digitized in time for Thanksgiving. My family absolutely loved seeing never before viewed home videos. The app makes it a breeze for folks that are not tech savvy to views their pictures and videos. I also appreciated the follow up confirming that we received everything.
Very fast turn around and very good service. My memories are safe now!
I am disapointed that I need to have a subscripiton in order to keep my videos "on the cloud" I do plan to start one as I didn't get to access all my video content inthe allotted time.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

