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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I still have not been able to organize them and name them. It is so confusing. And I have not shown them to my daughter yet as I don't know how to get them in the tv. I probably need an IT person to help me.
All of our tapes, except one, were transferred into nice clear digital files that were easy to play. The one that wasn't had fuzzy pink lines through it and I wasn't given any explanation as to why - unfortunately this happened to be the video of my first child taking her first steps.
You guys are awesome thank you so had such a great time watching those old videos my family loved them as well
Thank you, Frank! We are happy to hear how treasured these memories are, and appreciate your review!
It was very easy to send. I think it cost a lot for what I received. Some of the videos I received I couldn't see anything then I messed with apps on my phone and cleared pics up more. For the price iMemories could have done better.
It was great to be able to see these old Super 8 videos from so many years ago! Many of the people in these videos have since passed on. Now I have these precious reminders of beautiful memories from years ago.
Hi Deborah, We appreciate you taking the time to share your experience! Thank you for the review and the kind words!
Professional! Easy! Seamless! The process had no hiccups --- I gathered my media, sent it to iMemory, and a short time later (2 weeks?) I had everything uploaded. Very easy and my kids LOVE it.
Thank you iMemory! Best Christmas Gift EVER!
Hi Kate, This is exactly what we hope to hear! Thank you for the great review, we appreciate your support!
Super quick. Super quality. Organized. Amazing experience. Thank you
Hi Yittie, Thank you for the kind words and 5-Stars!
The overall experience was great. The app on the television is subpar, and sometimes doesn't work. But the over product was fantastic and well organized!
Hi Sara, Thanks for sharing your feedback! We have reached out to see how we can hep with the TV app viewing experience!
Overall, I was glad I had some of my old movies digitized. I thought they could make one of my films clearer, but that was not done. It is nice to have the old films preserved, just wish it didn't cost so much. I was happy with my overall experience with it, though.
I love watching the movies of my children when they were small. The memories are priceless
Hi Carol, Thank you! We are happy to hear you can enjoy these treasured memories again!
So happy to have my cds and video and slides converted. Great memories of my parents (now deceased) and some happy occasions!
Hi Anna, Thank you for trusting us with such precious memories! We appreciate the kind words!
I had the first 10 of many family tapes converted and am very happy with the product. I highly recommend imemories! I will be sending in more tapes soon!
We are happy to hear it, Stephen! Thanks for the 5-Star review!
The videos clips were organized and converted with high quality. These were old tapes and we weren't sure of their condition, but iMemories did a great job.
Thank you for taking the time to review us, Michael! We appreciate the kind words!
This was way easier then I thought! The quality is great and it's so exciting to see my old videos on my phone to share with others! Thank you
Hi Hadassah, We are happy to hear you've been able to share these memories! Thank you for the great review!
Thanks, I received them and was pleased with them.
Hi Robert, We're grateful to have you with us! Thanks for your wonderful feedback!
I was pleased with the majority of the slides being digitized. However, there were some that did not appear to have been cleaned before being processed. Plus, they were returned in different boxes than they were sent toy in. I had hoped to reuse that box with another shipment because it was a good fit for the slide trays. Your two boxes let them shift way to much.
The process was easy, fast and the quality was fantastic.
Hi Chris, Thank you for taking the time to share such amazing feedback with us!
I think the shipping, packaging and tracking need to be way more assuring for customers sending off their memories. You'll get more business this way. Also, please have your video people spend more time ensuring there is less o no tracking as it was obvious they could be improved when I asked for them to be redigitzed. Also, the photos were around 80% good quality but many were obviously not cleaned a little to get rid of dust for example. I know you put a return label so people can return them for redos, but when you are digitizing 7,000 photos it is hard to take the time to go through each one.
Thanks!
Right when I started viewing the first couple VHS tapes digitized by imemories, there was tons of static tracking, vertical lines, blurriness, bad sound. I thought, ok, this just must be as good as it will get. Then I was told by someone who viewed them that reassured me that the quality was completely unsatisfactory (some were not even viewable, they were so dark, blurred, movement, poor sound.)
I learned from a smaller local company that this is common with these big companies with the video digitizing. They showed me a YouTube video that explains how it can depend on the actual VHS player that is normally the cause of the problem - AND - that whoever is digitizing them needs to monitor and manually make changes to ensure the VHS is properly digitized to the best quality.
I am very frustrated and had no idea that their VHS digitizing would be absolutely negligent in their process. I am so disappointed after spending $1,000 and now the hassle of all this. I hope they will review all the videos and fix all of them. If not, I am asking for a full refund. (And trust me, this was not like little amounts of tracking and blurriness. It was not viewable and therefore the 'memory' on the VHS tapes I sent were not brought back to life.)
I was able to find and send in about 30 old VHS and Hi8 videos I had sitting around for years. Most of the tapes I had forgotten about since most videos I take anymore are on my iPhone. I paid the fee and wondered if it was worth it. When the final videos were transferred and I could view them on the website, I WAS AMAZED! The people and family events that were long-lost memories all came back to life.
I paid for the year of on-line viewing and have been sharing the link to videos with family members who all have told me how amazing those memories are to watch. Many smiles and good tears from this service for bringing the past to my family and I. The cost may seem high but just one video was worth every penny spent.
Hi John, This is wonderful to hear! We're so grateful for the terrific review you've left! Thank you for trusting us with such precious memories!
I would definitely recommend this to save your memories
Hi Ron, We appreciate your comment! Your support keeps us inspired!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Linda, Thank you for taking the time to speak with me today! We went over some download details, and also got the iMemories FireTV app setup for easy viewing. If there is anything we can do to help please do not hesitate to reach out!