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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Love the convenience, wish I had transferred earlier.
Love the in-person help line to avoid confusion. Very helpful. Old (20+ years) are now digitized and preserved for grandchildren.
Hi Linda, We're grateful to have you with us! We're so glad to hear we were able to assist you with saving your family memories!
Digital copies turned out good. Very happy with service.
We so appreciate your comment Anthony! Thanks for your wonderful feedback!
So glad I finally sent my old VHS and 8mm tapes in and had them converted to digital media. Now I simply log in and edit the video's as needed. It has been so much fun to see them. I am very happy with the process.
Hi Lesha, Thank you for taking the time to comment and for the great review!
I had never watched my recordings since I made them. It was like watching the ghosts of children past. So emotional. They're in their 30's now with children so it's amazing to see.
Hi Maureen, Your sharing means a lot to us! We're truly grateful for your kind words and the opportunity to be part of preserving such precious moments. Thank you sincerely.
I was so nervous about sending 97 tapes to be converted I put an apple air tag in with my order just in case something happened. But everything went great. Getting this done is a big load off my mind now I'm just enjoying my kids growing up again. Thanks for the great work iMemories.
HI Robert, Thank you for entrusting us with your family memories! We appreciate the wonderful review!
I sent in over 1000 slides to be converted into digital platform for my computer. They were converted and then packaged for their return to me via FEDEX. Everything went smoothly and the pictures are great to look at on my computer!
We appreciate your comment Bonnie! We're grateful to have you with us!
The video ad looks fantastic! I'll comment further as my projects are completed.
Quite satisfied. I don't care for the need to order a shipping box to ship my order. Positive experience otherwise.
Hi Walter, Thank you for taking the time to comment! The Safeship Kit is not required to ship your memories to us. However, it was specifically created to help increase the safety of your order while in transit!
It was smooth sailing from start to finish. I had anxiety sending my priceless movies in the mail. Once I received confirmation that they were received I was relieved and so happy to get them back and uploaded to view. Memories are shared with my girls today today and always.
HI Lisa, Thanks for the comment! Your trust in us with your cherished memories means the world!
Great simple service - made it easy to accomplish something I wanted to do for years
Hi Andrew, We're grateful to have you with us! Thanks for your wonderful feedback!
Getting my memories digitized was really easy. Accessing them afterward has been a little tricky, but I am navigating that.
Hi Lee, We appreciate your comment! We want to ensure that our customers have the best experience possible, please do not hesitate to reach out with any questions at 1(800)845-7986.
IMemories was phenomenal to work with! It's been such an awesome Christmas gift. Having all of our home videos accessible on our phones is the best.
Hi Hilary, Thanks for your wonderful feedback! We're truly grateful for your kind words and the opportunity to be part of preserving such precious moments. Thank you sincerely.
I never knew how much I needed to remember my past until I sent my tapes into iMemories and had them digitized. It was a healing experience and I am so incredibly glad I did it. Thank you
Hi Tami, We so appreciate your comment! Thank you for trusting us with such important memories!
I digitized the videos and pictures of my best friend and I from over 5 years ago, which I sent to her as a gift on her birthday and she got all emotional and genuinely happy.
Hi There, Thanks for the comment! What a thoughtful birthday gift!
IMemories did a great job. The packaging was great. I felt confident my life movies would be handled safely. Having instant access to my movies is so fun. Quality is great. IMemories returned my originals in good packaging and condition.
Thank you for taking the time to comment Chris! This is what we hope to hear!
Good customer service no long waiting time answer questions
Hi Marjorie, Thanks for your amazing feedback! Thank you for trusting us with your memories!
Some of the film quality is poor and the titles were not accurate, but I was able to re-label them. The price seems high, but I am enjoying watching them.
HI Sharon, Thank you for your review! We can absolutely look into any quality concerns you have. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
With imemories I can now have my old videos and pictures saved right on my phone to share with others at the drop of a hat.
Hi Michael, Thank you for trusting us with such precious memories, we appreciate your kind words!
Excellent customer service. Great and nice people on phone lines. Only negative is time it takes to get originals back. FedEx seems to delay shipping every time.
Hi Tonja, Thanks for the comment! This is what we hope to hear! We do use FedEx as our shipper and delivery can take 3-5 business days. Your order was shipped and delivered within four days!
I was often unsure what I was doing or going to receive. After I received email that the copying was done, I read the information to believe I had to subscribe to a service to view the old slides. But when I called I found that I could just download them to my computer. A nice lady walked me through it.
HI Michael, Thank you for taking the time to comment! It's great to hear we were able to assist you with the downloads!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Marjorie, We appreciate your comment! Thanks for your support!