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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,978
value
158
shipping
156
returns
82
quality
6,685
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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California
1 review
0 helpful votes
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Efficient and Wonderful
October 3, 2024

The process couldn't be any easier with the tools of Imemories…. They provide the shipping materials, postage and keep you informed. The results of providing insight into our past times is wonderful!

Date of experience: October 3, 2024
Ohio
1 review
0 helpful votes
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Easy and efficient
October 3, 2024

Our videos were converted in a timely manner and we received the originals back without issues. I was able to share my videos with my family. I appreciated how quickly it all transpired.

Date of experience: October 3, 2024
Texas
1 review
0 helpful votes
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We love it!
October 3, 2024

We are so pleased! Every video we got back has been so fun to watch!
All I can say is we should have done this sooner!

Date of experience: October 3, 2024
Arizona
1 review
0 helpful votes
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Loved this experience.
October 3, 2024

I usually have negative experiences with online ordering. But the professional and completely positive experience with your company has restored my faith. Thank you for the help and quick responses on all my questions.

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Great Service!
October 3, 2024

So easy to use! My family is having a great time viewing all of our videos!

Date of experience: October 3, 2024
South Carolina
1 review
0 helpful votes
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Worth it!
October 3, 2024

Great experience. My memories are priceless. So thankful for the opportunity to share them with my grown children.

Date of experience: October 3, 2024
Virginia
1 review
0 helpful votes
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Easy and Fun
October 3, 2024

I had the easiest experience both order from and receiving my order from iMemories. I would order again anytime!

Date of experience: October 3, 2024
Maryland
1 review
0 helpful votes
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Smooth process.
October 3, 2024

Shipping and return were easy. Digitized files were good quality, considering that originals were not great.

Date of experience: October 3, 2024
Florida
1 review
0 helpful votes
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I struggle
October 3, 2024

Being technological challenged, I struggle with the digital aspect of all of this experience.

Date of experience: October 3, 2024
Stacey S. — iMemories Rep
over a year old

Hi Barbara, Thanks for taking the time to comment. We would be more than happy to assist you with viewing your memories. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.

Florida
1 review
0 helpful votes
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Fast and efficient
October 3, 2024

They made the process of sending the tapes very easy. I would definitely use them again.

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Completely worth it
October 3, 2024

Easiest process ever. 10/10 recommend! If you're on the fence just do it!

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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Shipping was quick and easy, communication was clear. I didn't feel the color of the scans were very accurate. Resolution was high, but contrast and saturation looked different than original slides. Was okay for viewing purposes, but wouldn't print anything from these scans.

Date of experience: October 2, 2024
Texas
1 review
0 helpful votes
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Thank you iMemories
October 3, 2024

Received my vhs tapes back promptly and we
Are enjoying the converted files

Date of experience: October 2, 2024
Florida
1 review
0 helpful votes
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Great
October 3, 2024

Great experience with memories. Seamless. Smooth. Easy. Simple.

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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It works
October 3, 2024

It was an easy process to send my films to be digitized, and the originals were returned. Easy to download to my computer and I could see it on You Tube as well.

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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I was pleased with the quality, speed and reasonable expense of the digital reproduction in general.
However, there were two items that could use some work, or at least some explanation.
1. My videos had the appearance of a "ragged edge" at the lower part of the image, at the beginning of the videos, which cleared up a short time afterward. Is there some way this could have been eliminated?
2. My slides were sent, in a specific order to reflect the story lines in each of the boxes. They were returned in a very "scrambled" sequence. As a result, the sequence and story line, has to be completely recreated to make any meaning or sense of continuity of the subject matter. Not an easy thing to do after 50 years! It would be best, from a public relations standpoint, to keep the slides in the same order as when they were received!

Date of experience: October 2, 2024
Michigan
1 review
0 helpful votes
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Repeat customer
October 3, 2024

Great. Always satisfied with their work. Never disappointed. Thank you

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
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It was a very easy process to ship items, be notified when available online, and get original images back.

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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It's fun sharing my memories!
October 2, 2024

Everything went quickly and I'm happy with the product. I really enjoy sharing the videos with my family.

Date of experience: October 2, 2024
Maine
2 reviews
1 helpful vote
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Costly
October 2, 2024

The cost was more than I wanted but the process always super simple.

Date of experience: October 2, 2024