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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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The process couldn't be any easier with the tools of Imemories…. They provide the shipping materials, postage and keep you informed. The results of providing insight into our past times is wonderful!
Our videos were converted in a timely manner and we received the originals back without issues. I was able to share my videos with my family. I appreciated how quickly it all transpired.
We are so pleased! Every video we got back has been so fun to watch!
All I can say is we should have done this sooner!
I usually have negative experiences with online ordering. But the professional and completely positive experience with your company has restored my faith. Thank you for the help and quick responses on all my questions.
So easy to use! My family is having a great time viewing all of our videos!
I had the easiest experience both order from and receiving my order from iMemories. I would order again anytime!
Shipping and return were easy. Digitized files were good quality, considering that originals were not great.
Being technological challenged, I struggle with the digital aspect of all of this experience.
They made the process of sending the tapes very easy. I would definitely use them again.
Easiest process ever. 10/10 recommend! If you're on the fence just do it!
Shipping was quick and easy, communication was clear. I didn't feel the color of the scans were very accurate. Resolution was high, but contrast and saturation looked different than original slides. Was okay for viewing purposes, but wouldn't print anything from these scans.
Received my vhs tapes back promptly and we
Are enjoying the converted files
Great experience with memories. Seamless. Smooth. Easy. Simple.
It was an easy process to send my films to be digitized, and the originals were returned. Easy to download to my computer and I could see it on You Tube as well.
I was pleased with the quality, speed and reasonable expense of the digital reproduction in general.
However, there were two items that could use some work, or at least some explanation.
1. My videos had the appearance of a "ragged edge" at the lower part of the image, at the beginning of the videos, which cleared up a short time afterward. Is there some way this could have been eliminated?
2. My slides were sent, in a specific order to reflect the story lines in each of the boxes. They were returned in a very "scrambled" sequence. As a result, the sequence and story line, has to be completely recreated to make any meaning or sense of continuity of the subject matter. Not an easy thing to do after 50 years! It would be best, from a public relations standpoint, to keep the slides in the same order as when they were received!
Great. Always satisfied with their work. Never disappointed. Thank you
It was a very easy process to ship items, be notified when available online, and get original images back.
Everything went quickly and I'm happy with the product. I really enjoy sharing the videos with my family.
The cost was more than I wanted but the process always super simple.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Barbara, Thanks for taking the time to comment. We would be more than happy to assist you with viewing your memories. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.