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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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My late father started family 16 mm movies in 1948. Weddings, picnics, trips to the beach, my first hair because my mother wanted another girl so she let my hair grow so long that my father took a full length movie of the event and picture was front page in local newspaper. My youngest brother moved to Japan years ago and I helped raise him after my father died when my brother was only 7 weeks old and he never saw many of the movies of the rest of his siblings. I was able to send him memories to his email and he and his family loved and cried. I haven't send my brother in over 40 years and this was so heart warming I can't even describe 😠💔 💓
I had several videos from 55 years ago hidden In a closet and was happy to find iMemories. They digitized my videos. The job was fast and good quality. Thanks!
One of the DVD conversions was fine but the other one skipped badly. I asked customer service if they could look at it again and fix it but got no reply.
Verify happy with the quality and it was videotaped on an OLD video recorder back in 1989 and I'm very surprised the quality was as good as it was, watching my wedding video again was priceless.
Good, I don't need fifty words. Stop forcing people to say something in fifty words. No no no no no no no no no no no no no no no
No no no no no no no no no no no no no no no no no no no no.
It was very easy and quick to order and ship. I was very happy with the results and time it took to receive the finished products. I could easily share the movies with relatives.
Tried to download some pictures and files to my computer. I could not open the file format. Not sure what software to use to open them.
I sent in a few tapes from my father's 80th birthday, a trip I took to Ireland with my mom and dad in 1997 and one of my wedding in 1984. VHS's were just coming out so the tapes weren't great to begin with. I had hoped iMemories might have been able to enhance them a bit but they didn't. They were what they were. But I am very happy I had them digitalized and can see bits and pieces of very important memories of my parents and some happy times in our lives. My other family members never took photos of these events so I have shared them.
It's been great experience, I've had no problems with sending my old tapes.
Service was great I was a bit surprised at the cost. It was not worth what I had done.
It was so easy and I felt safe sending my family videos and slides! Great job!
Such lovely customer service peeps and great communication. Status was shared frequently and very fast service and delivery. Not sure what took me so long as IMemories made the process so easy to save my memories on digital platform.
Had questions on how my film was going to be processed. I have used this company in past years. I didn't know they couldn't copy individual already printed photos.
You all did a magnificent job! Service was very easy to use and fast! Thank you so very much! Now all my children's videos that were taken in the mid 90's are on a media that is so much easier to deal with. I made copies for everyone in the family to enjoy!
I had a tape that was damaged and Imemories was still able to complete the order. I was so excited and surprised!
I liked how easy it is to navigate the system. The reps were very friendly and patient.
Two VHS tapes were sent in to be copied. Both were done and can be viewed on line Thanks
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Susan, Thank you for taking the time to leave a review. We can absolutely look into any quality concerns you have with the tape. I left you a voicemail with more information. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.