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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
2,003
value
158
shipping
156
returns
82
quality
6,788
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Georgia
1 review
0 helpful votes
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Easy
June 3, 2024
Updated review

Great and easy experience. They received, digitized and returned my photos.

Date of experience: June 3, 2024

Digital videos
October 23, 2021
Previous review

Great! Thank you -- the videos were nicely converted. :)

Date of experience: October 23, 2021
Missouri
1 review
0 helpful votes
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Entertaining
June 3, 2024
Updated review

It has been so entertaining watching movies from my childhood!

Date of experience: June 3, 2024

Memories
November 3, 2021
Previous review

Quick and efficient! I will definitely keep sending memories here. I love being able to view them from anywhere.

Date of experience: November 3, 2021
California
3 reviews
0 helpful votes
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Easy
June 3, 2024

Boxed my videos up and sent them in the box provided then a week later I had my stuff digitally it was great

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Smooth a silk
June 3, 2024

Great job from start to finish. Now im just filling in the characters to be able to post this.

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
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My video
June 3, 2024

Everything is good - all my film came back and videos all in same condition thank you

Date of experience: June 3, 2024
Utah
1 review
0 helpful votes
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I would rather not receive emails asking me to write a review.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Seamless
June 3, 2024

Very professional worth the investment, family is really enjoying the history on the cloud

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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Review
June 3, 2024

Great experience. Would recommend notifying customer of items that can't be converted to save a phone call when it is missing

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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All went as described. Great service and communication from imemories

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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Recovering memories
June 3, 2024

It has been a great experience. I had 113 slides of my father's from1951 - 1987 digitized. Shared many with family members. So thankful to bring these back to family.

Date of experience: June 3, 2024
North Carolina
2 reviews
0 helpful votes
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Great Experience
June 3, 2024

This was my first time using iMemories and it was great! The care they took with my slides and movie reels was greatly appreciated, and having everything digitized and able to share was awesome! Will definitely use them again!

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Great experience
June 3, 2024

2 VHS tapes were given and these were timeless memories. Thank you

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Out of order
June 3, 2024

My slides are mixed and out of order. You provided no method or instruction on how to make sure they were organized properly.

Date of experience: June 3, 2024
Stacey S. — iMemories Rep
over a year old

Hi James, Thanks for your feedback! You can certainly arrange your slides in the order you'd like. I have sent you an email with the instructions on how to arrange and save them. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.

Iowa
2 reviews
0 helpful votes
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Old films
June 3, 2024

It is not the fault of your company because of the age and condition of my film, but many were blurry or difficult to see. After spending $1000.00, I was disappointed that my late family and myself had not taken better care of them.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Love
June 3, 2024

They brought back lots of wonderful and special memories. When watching them there was sad times as some of my family members were gone but I am happy I have those memories.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Great
June 3, 2024

Great experience. It's very annoying that you're requirement to enter at least 50 characters

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Excellent service
June 3, 2024

All was done quickly and effectively. Love the app! Will definitely use again!

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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It was very exciting to watch the old family films from the 70's. I never thought I would be able to watch them again and using Imemories has helped make that possible.

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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Videos converted
June 3, 2024

My husband and I have both been more than pleased with the product and service that were provided throughout the conversion process! We would definitely use them again!

Date of experience: June 3, 2024
Rhode Island
1 review
0 helpful votes
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My late father started family 16 mm movies in 1948. Weddings, picnics, trips to the beach, my first hair because my mother wanted another girl so she let my hair grow so long that my father took a full length movie of the event and picture was front page in local newspaper. My youngest brother moved to Japan years ago and I helped raise him after my father died when my brother was only 7 weeks old and he never saw many of the movies of the rest of his siblings. I was able to send him memories to his email and he and his family loved and cried. I haven't send my brother in over 40 years and this was so heart warming I can't even describe 😭 💔 💓

Date of experience: June 3, 2024