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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I wish I had known that cloud storage meant that I'd have to pay you in perpetuity in order to have access to my digital files! I feel totally ripped off. Now I've paid all this money to have them converted only to discover that I have to continue to pay on order to have access.
This survey is too much give us a break product fine but I resent having to fill in anything bug stars. Change your survey if you want feedback
My first batch of pictures were converted perfectly and organized well. I'm working on the second batch. Freeing up storage space and making sure that we can enjoy these memories is priceless!
My old films and reels were handled with care and the digital product delivered online in a very timely fashion. All the while, the status of my order was available online. Highly recommend iMemories.
My Experience: After the passing of my parents, I was tasked with cleaning out their home. During this process, I discovered boxes filled with slides—genuine picture slides. These slides are small colored images encased in square cardboard frames that require a slide projector for viewing. Surprisingly, many people I've spoken to about this don't know what a picture slide is.
In total, I found around 6,000 slides. They captured the childhood memories of me and my siblings, showing us moments we had never seen before. My father was an amateur photography enthusiast, and he meticulously transferred every photo he took onto slides to preserve them in the best possible way for that era.
I sent all of them to iMemories.
Within a month I received an email letting me know that the slides were ready to be viewed online and my original slides were on their way back to me. (I actually received communication from iMemories each step of the process and I could login to their site and follow the processing path.)
Also, during this process, I had several interactions with Customer Care. I had never done business with iMemories before. I was afraid and I was nervous trusting the process.
Now My siblings and I are now memories biggest fans!
Next? I have 18 plastic boxes full of actual photos of my 4 children growing up. Someday I would put those photos into albums. Not now! Within the next month I will be sending those photos off to be digitized. My kids already told me that they do not want photos stuck into albums.
THANK YOU THANK YOU THANK YOU imemories! Thank you just doesn't seem like big enough words to capture my appreciation.
Ellen
I shipped off my old home movies and they were converted and available In a very reasonable amount of time. I then received my old movies back as well. I cannot recommend them enough, we are very satisfied with the results.
We have been enjoying the videos with our kids. Fun to see. Good quality
I have been very pleased with my IMemories experience! I am slowly working through an entire box of tapes that have needed to be preserved for some time. The process is seamless and I really enjoy that the videos are uploaded as they are completed.
Digitization was done as promised. Two minor disappointments: One photo was extremely washed out, which I corrected with a photo editor after downloading, and there was a separate charge for returning my original slides, which wasn't clear up front
I recently used iMemories to digitize my old tapes, and the experience was incredibly smooth from start to finish. The process of sending in my tapes was straightforward, and I appreciated the clear instructions provided. Once my tapes were received, iMemories kept me updated on the progress, giving me peace of mind knowing my precious memories were in good hands.
The turnaround time was impressive, and I was thrilled with the quality of the digital files. Having these memories accessible online is a game-changer, allowing me to easily share them with family and friends. The platform is user-friendly, making it simple to navigate and view my digitized content.
Overall, iMemories exceeded my expectations with their professional service and excellent customer support. I highly recommend their services to anyone looking to preserve and enjoy their old tapes in a modern, convenient format.
I think it's ridiculous that i have to pay a monthly or annual fee for this service after paying $500 to convert my videos. I'd prefer to have it on a jump drive!
Hi Mark, Thanks for your feedback and for speaking with me today! If you have any trouble when you are ready to download your memories, please do not hesitate to reach out! We look forward to working with you again!
Super easy to package up and send! Then wait for your amazing memories! Easy to view, share and enjoy!
This was a great experience and worth it to have all our old videos of our children from the 90s converted to digital memories. Thank you iMemories!
Shopping experience was fine. I went into their office, a girl told me what shelf to get the box off of. I put my film in and I put it on a different shelf the girl directed me to.
My mini DV and VHS tapes were digitized quickly and uploaded to the cloud. They were very easy to access and download
It was well done I have no complaints.
The packaging was great
Seamless process, I quickly became the favorite son. My whole family is truly blessed to be able to access these memories with such ease.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Jennifer, Thanks for your feedback. The iMemories cloud storage subscription is completely optional. Since not every customer fits in the same box, iMemories offers our customers flexibility and customization when it comes to saving their memories! We certainly appreciate our customers and want to ensure you save your memories in the way that suits you best! I have emailed you with the options you have. Please feel free to reach out to me directly and I'd be happy to assist you.