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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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This is third time I've used IMemories. Each experience has been great. Customer service is very helpful. I've converted VHS, slides, negatives and photographs through the years. As I cull through many boxes of old photographs, it's nice to know I can send them off to IMemories to preserve on USB sticks to share with other family members and easily store.
Unfortunately I am having problems signing into my website. I gave my sign-in credentials to my children. But now I am having probelms signing into the site myself. I also would like to have some written instructions on how to download some already scanned photos that are on discs, which include music?
I sent in a 21 year old mini DV that had never been played. I was not hopeful it could be even be viewed never mind converted to digital with any sort of decent resolution. A few days later I received a message that my order was going to take an extra day or two because they wanted to apply a different method that they thought would produce a better result -at no extra charge. Let me tell you, when I saw the digital file I was stunned. Remember this was a 21 year old mini DV Cassette tape! The digital conversion looked like it was 4K resolution! Unbelievable work and customer service!
Experience was what I expected and went well. Downloading was quick and easy.
Secure and easy shipping and return of originals provides great peace of mind. Fast and online streaming is easy and at your fingertips.
I know you can use the streaming services, but what I did was download the movies and use them in a digital picture frame, continously playing the memories from a flash drive
I was very pleased with the quality and extremely happy with the speed at which they were converted.
Great service! I received phone calls following up on my order even though I was slow to respond.
I had old VHS-C tapes converted into BluRay discs as a gift for my two adult children as a gift. They have loved watching their childhoods and many long forgotten memories cone to life. Excellent service, quick turn around time and quality products. I highly recommend imemories!
Digitizing was accomplished in minimum time and status was updated accordingly.
Shopping was easy and the results were clear. Hope you enjoy your memories every where as we do.
Great easy service to save memories. Very easy process. Would recommend.
Great to have all the old tapes from bygone video cameras able to be viewed for the first time!
This reel had been sitting in a drawer for years. I didn't know what to expect, but I was pleasantly surprised. Considering the age of the film the digitized version was of reasonable quality and a joy to watch. It was wonderful to see our family and friends from 62 years ago, many of course since passed on. I'd forgotten how beautiful my bride was and how young we were. Unfortunately my wife passed away earlier this year so she didn't get to see it. I showed the film at her funeral. It was bitter sweet.
I wish I had known that cloud storage meant that I'd have to pay you in perpetuity in order to have access to my digital files! I feel totally ripped off. Now I've paid all this money to have them converted only to discover that I have to continue to pay on order to have access.
Hi Jennifer, Thanks for your feedback. The iMemories cloud storage subscription is completely optional. Since not every customer fits in the same box, iMemories offers our customers flexibility and customization when it comes to saving their memories! We certainly appreciate our customers and want to ensure you save your memories in the way that suits you best! I have emailed you with the options you have. Please feel free to reach out to me directly and I'd be happy to assist you.
This survey is too much give us a break product fine but I resent having to fill in anything bug stars. Change your survey if you want feedback
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi John, Thanks for feedback! We can certianly assist you with getting logged in. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.