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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Easy to work with during the whole process. Fast service as well. VHS tapes handled with care and returned with no issues.
They were so fast and easy to message. They did such a great job taking care of my vhs tapes. Highly recommend!
Fast turn around time and great customer service. I loved watching video footage from 30years ago, some of which I'm certain I've never watched before. It was a real treat.
Process of shipping and speed of service was quick and would use again if needed!
The videos came out unbelievable! They even edited out the unwanted parts of each video!
I was excited to received my items back in a nice box for storage and being able to see my videos online and share with my son and husband has been great
I was unable to download my files and NOW being told to pay more money for it. Would not recommend the service based on this
I had to leave Maine for family issue in April before my I memories arrived. I have not been back. I hope to be back by mid July 🤷🏻
I had an old VHS tape that didn't work when put into an old VCR we stored in the attic. I didn't think the tape was operational, so I wrote it off, but I really wanted to preserve the memories from it. I saw an ad on social media for iMemories and thought, maybe they could help solve my problem. Well, needless to say, I followed through and did just that, and now I can share those memories with my children and grandchildren. Thank you iMemories for preserving our family history!
Needed to protect these photos and this seemed to be the best provider of digital services. Turns out, they were! Thanks!
Obviously I can read, But I saw nothing that said it was going to all be digital. I thought I would get DVD's or something physical. After contacting customer service I found they understood, I have saved digital offerings and have Uploaded to Google share.
I wish I had also received a DVD/CD as well. I think I got a bit confused over how I was going to get the VHS Tape I sent
But glad I finally got this finalized... even IF I can only receive the information online.
I'm in the process of alot of changes, so I didn't have time to contact customer service.
Just another item on my list, I need to catch up with...
We had older "reel films" VHS tapes, mini camcorder tapes & CD's along with regular CD's full of photos. Everything was successfully converted to our liking and request! Mailing everything in was easy, and after the digitization we received all media back without issue. Couldn't be happier to now have these memories viewable again. Thank you iMemories…
Everything went smooth. I only had one issue where part of the VHS tape was not digitalized, but upon contacting IMEMORIES, they had me to send by the VHS tape and they added the portion of the video.
I researched these types of companies and narrowed it down to IMemories and one other. Very glad I went with I Memories. They live up to their marketing message.
So happy to have my memories kept forever and I can view whenever I want.
Everything about the service was outstanding. I had no issues placing the order and receiving my memories in digital format.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Sara, Thank you for taking the time to comment. The iMemories pricing is competitive for the industry. We do see that you were able to take advantage of the 50% off promotion. Please know we have options tailored to fit your budget! Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.