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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I couldn't find the album, with the separate folders, after I downloaded it to view. Fortunately, they made 2 copies so I still have the other one to view
I am/was very happy with the product and services iMemories provided. I got to see my oldest Son, when he was young, again. He passed away 10 yrs ago.
I definitely will be a repeat customer.
Thank You iMemories!
IMemories was such a pleasure to work with. Everything was well explained and organized. We are thrilled with our digital products!
So grateful for your services. Love having my memories as digital files!
Good quality, fast, excellent service, nice to have all this memories back.
I had no problem with iMemories. I received the digital copies in a timely manner. Price was reasonable. My only disappointment was some of the digital copies were a little dark and I cannot lighten them but that could be because they were old.
Everything was simple and very quick. Easy to navigate website and app.
I wish there was a feature to add music like there was in the past.
IMemories makes this process easy and their packaging is very good. I felt safe sending them my old materials that were in fact irreplaceable.
I had a fantastic experience. The only drawback was I sent a vcr tape that had copyrighted material on my high school game. I was never told that it was copyrighted. The tapes were just returned. I had to inquire as to why that tape wasn't uploaded. That's when I found out the issue. But the quality and speed of the process was phenomenal!
Getting my memories in digital was great. Service and shipping were both fast.
Thank you!
Quality is good but processing is slow and there IS a ship cost to you for the co. To return the films. This is not indicated by phone when inquiring about their services and later they state it is in the 'fine print' - very deceptive. This is unlike shopping on another vendor's site where you can see up front the TOTAL costs since the total is figured, of course, after they receive the materials & it shows in your cart.
IMemories was great to work with. They sent a box for the media with a pre-paid label. I put the media in the box and shipped it. Received an email a few weeks later that the media had been converted was available for viewing. A couple weeks later the original media had been returned to me.
I have used iMemories for several years. The quality of their work is excellent. I love that I can look online at any time on my phone or computer and look at videos of my children and grandchildren. My family also enjoys looking back at those memories.
It made me so happy to see my old memories and excited to be surprised with the ones I forgot about. I appreciated the updates along the way. Very good service.
The conversion from VHS tapes to ultra high quality digital MP4 video was accomplished in a timely manner. The whole process for 6 VHS tapes were accompanied within a few weeks.
Shipping of my VHS tapes to iMemories and then the return of my tapes were done in a very secure manner. The overall cost of the conversion was fair and they offer a variety of storage of the converted media (Cloud, DVD, Thumb Drive). Overall, I am happy with the entire experience!
Super easy process! All you do is pack up your pictures, tapes and send all in…imemories takes care of the rest!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Lettye, Thank you for your feedback. We want to ensure the integrity of your memories and that includes making sure they are returned to you. We do not store, discard or destroy any original media. When you receive the email quote there will be return shipping charges included. We do apologize for any confusion, this information is listed on our website and we do let customers know when they speak with us by phone. As a courtesy the return shipping fee was waived or you. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.