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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Easy, reasonable wait time, great box for shipping and sending items
Very good experience. They did exactly what they advertise.
Converted my parents wedding reels and other reels and tapes from my childhood. It is so wonderful (and much easier) to watch these online.
I was able to download and you can also rename the files.
Just wondering if I could download them to sync with a digital frame?
Doubtful I would ever get to see my old vhs-c videos without this service. It was done quickly. Very happy
Very easy to use and easy to view … I would recommend it to anyone interested
It was ok. I love having everything converted but I did not realize I had to pay for the videos to continue to have access
I'M so glad I did this! It's great to be able to share with other people too. Planning on sending in more of my super 8 reels from the 70's. Great memories I had forgotten about because I had no way of watching them. The quality is surprisingly good!
I wanted to convert my tapes to a digital format for years. Finally, I decided to do it and couldn't be more pleased. My son, (42) and daughter, (39) are thrilled that I did this so that they can re-live their childhood memories. I would suggest this company to anyone who is deciding to do the same.
When I was able to reach a person the service was excellent, however getting there is an ordeal.
Mailer, material, upload and return all went smoothly as described. Very pleased with this process..
Was able to successfully convert most of my media (VHS tapes, DVD's, photos). The process of downloading and uploading to my google drive was a bit tedious but other than that few complaints. Their support is very responsive.
I had to pay for shipping both ways, pay for getting my VCR tapes digitized and pay a monthly fee to watch them? I'll never use this again and I'll make sure to tell everybody that I know not to.
Hi TJ, Thanks for your feedback and for speaking with me. As we discussed the cloud storage subsciption plan is an optional way customers have to save their memories. We want to make sure you are able to save your memories, so I have given you three weeks of online access. That way you can view and download your memories! If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.
I was hoping the videos would be touched up a little, but I guess they can't do that. They converted them to digital tho which is what I needed and did it in a decent time
I was super easy to get it all done. We had cd's of the kids growing up but hadn't seen them in so long. When I saw Imemories, I knew I needed to get it so we could all have easy access to our family memories. It was so much fun watching them all! They are priceless!
My dad just recently passed away and I inherited a lot of Dias but didn't have anyway to really enjoy them till now I can watch and see all my pics from my family's childhood to mine
I'm glad I chose the option to save to the cloud so I can access the videos on line. It was so heart warming to see my parents again in these old movies. I'm really glad I converted the tapes that were collecting dust.
It is an amazing thing how we forget some of the things we did in the past. Then they come back to life when we are able to play back our old videos on new and improved technology like Imemories provides. It's such a joy to be able to look at them anytime you want and they're so accessible on your mobile device. So exciting to have at any time.
My order had many duplicates -- not even sure if I paid for them -- it was a bit complicated to untangle the order/folders once I received it. I have been meaning to go back in and see if I paid for the duplicates
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Michelle, Thanks for the wonderful review! During your 30 days of free online access you can download and save your memories however you'd like! Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.