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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
2,002
value
158
shipping
156
returns
82
quality
6,783
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Texas
1 review
0 helpful votes
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Thanks
June 3, 2024

Thank you very much……………………………………………………………………………………..

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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IMemories for all!
June 3, 2024

Easy to use and easy to share with family and friends! Also eliminates clutter at home.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Awesome for the Whole Family
June 3, 2024

I never knew it would be this easy. Just mailed them in, viewed them in the cloud, then converted them to a USG Drive Thank you!

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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My iMemories
June 3, 2024

I am so soo glad that we sent our VHS tapes in. It was such a heartwarming feeling to relive these old memories again. Our family loved to revisit these memories, thank you!

Date of experience: June 3, 2024
Alabama
1 review
0 helpful votes
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Great work!
June 3, 2024

Easy and fast. No problems. Highly recommend and their site is self explanatory.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Good experience
June 3, 2024

Good experience, however I received to home videos back without explanation that they possibly contained copyright material and were not converted. I had to reach out myself to find out why. Other than that, great.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Happy I finally did it!
June 3, 2024

Great! The only thing (I probably shouldn't be surprised by) is that none of the tracking issues seems to be dealt with. Perhaps I'm wrong and it's partially so? Something to ask if this is a big thing for you. It was quicker than anticipated with the first batch made available and instantly watchable. The second batch followed a week or two later. Tapes came back right after. 9/10 Rating!

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Wonderful saved memories
June 3, 2024

I have enjoyed watching the old videos from a long time ago. The digital versions were very clear and like new

Date of experience: June 3, 2024
Texas
2 reviews
0 helpful votes
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Family Photos
June 3, 2024

Excellent. Very nice website. Sorting can be challenging at times but able to get through the steps

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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My Pics
June 3, 2024

I was pleased that I was able to get my photos to iMemories and save all of my dying photos! Thanks team!

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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Happy
June 3, 2024

Quick and easy way like this request to review my experience.

Date of experience: June 3, 2024
Mississippi
1 review
0 helpful votes
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Video quality
June 3, 2024

Lost video quality with download, had to order hard drive copy

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Easy and Worth It!
June 3, 2024

I'm so glad I found you all! The process from ordering, shipping and receiving final product was seamless and very intuitive to follow. All our videos came out great (for what VHS can produce LOL). I also love the ability to watch on Roku and Phone App, easy to share/view with friends and family. Thank you!

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Couldn't hear the video audio and there was a tracking issue with lines on the screen. May have been a bad tape. Who knows. I dont even have a VCR anymore.

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Only issue was knowing when to pick up the films and photos. I showed up after they said everything has been processed and they said it wasn't ready yet. I didn't know there would be an additional email regarding pickup (local).

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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The price and ease of sending my tapes was a plus and I had been intending to have them digitized for some time. I haven't figured out everything yet on saving and sharing with family so at this point I feel pretty good it is done and my originals are back in my possession.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Video
June 3, 2024

I'm very happy with the experience love having my videos easy to access

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Great experience!
June 3, 2024

So glad they have this system to convert the tapes, wasn't even sure what was on them so it was fun to watch

Date of experience: June 3, 2024
Oklahoma
1 review
0 helpful votes
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I had left some CD's out of the box by mistake and asked what I needed to do. No one contacted me

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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HomeMovies
June 3, 2024

Wonderful and easy to navigate and save to my personal phone.

Date of experience: June 3, 2024