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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
2,002
value
158
shipping
156
returns
82
quality
6,783
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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California
1 review
0 helpful votes
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I absolutely loved it
June 3, 2024

Highly recommended! Bringing back memories of 20+ years ago.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Excellent service!
June 3, 2024

Very easy to preserve our family memories. Easy to access and view.

Date of experience: June 3, 2024
Florida
3 reviews
0 helpful votes
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After digitizing my videos, I had some questions about certain videos that had copywrites attached to them and customer service took a very long time to get back to me. There were some customer service representatives that seemed like they were annoyed with me, and they really didn't want to deal with the questions I had. They wanted to let someone else deal with me. In the end i was able to get the videos digitized that I needed digitized so for that I'm very thankful.

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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Making memories
June 3, 2024

It was so easy to use iMemories! We have loved watching and sharing our memories with family! Thank you so much and have more to come!

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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I thought I had lost all my memories with my children when they were little but thanks to iMemories, I can relive those precious memories everyday! It is worth every penny that I have put into this! Thank you, iMemories for this gift of memories that I will always cherish!

Date of experience: June 3, 2024
Alabama
1 review
0 helpful votes
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Great memory saver
June 3, 2024

This is a reliable and easy service to convert your media to digital. The downside is that it is not inexpensive. And in addition, to maintain access to your digital data will come at a fee.

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Very pleased
June 3, 2024

Super great...everything executed as described. I should not have to type in 50 characters in this review though...lol!

Date of experience: June 3, 2024
Missouri
2 reviews
0 helpful votes
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Brilliant
June 3, 2024

Very pleased with the transfer of my old movies into digital! Now I can watch them and share with family thank you!

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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I have converted 2 boxes full of various size video tapes ranging from VHS, 8mm and Mini DV's. I am very pleased with the entire process and how smooth it all has been. I highly recommend iMemories. We are thrilled to have it all accessible in the cloud for my family to easily access and enjoy.

Date of experience: June 3, 2024
Nevada
1 review
0 helpful votes
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Fantastic customer service!
June 3, 2024

I'm so happy I chose this company to convert my old VHS tapes! It was easy and the most important thing is they are fantastic at customer service!

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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The VHS tapes were converted as expected, but I am bombarded with emails every week. Don't you realize I have a life. Seriously.

Date of experience: June 3, 2024
Stacey S. — iMemories Rep
over a year old

Hi Dan, Thank you for your feedback. We do understand that there are a lot of emails sent our during the 30 days of free online access. We do want to keep our customers informed during the order process on all the different ways they can view and save their memories! Now that your order is complete and the 30 days of access has ended those emails will decrease. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.

New York
1 review
0 helpful votes
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Satisfied
June 3, 2024

Yes ago I tried having my tapes digitalized with a different company.
It was a disaster and not worth the money.
I Memories Did a fantastic job with my tapes and even fixed some that were a little messy.
I very Satisfied and have recommended iMemories to all my friends and family.
😃

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Brought my old VHS back to life
June 3, 2024

I dug up an old VHS with a clip on it I hadn't seen in 30 years. I am happy to be able to see it again, though tbh, it wasn't quite worth the price, but that's on me, not iMemories. This service would be great for whole vacations or trips, or something. Fishing trips, weddings, etc... but I'd say make sure it's worth the price of the transfer services.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Very professional fast service
June 3, 2024

They make your memories last forever.
Fast anf professional. Quality as expected.
Competitive pricing

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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I sent all of my old home movies (over 100) and being the mother of 9 children and having lost one 15 years ago, preserving these movies meant everything to me. I have enjoyed watching these movies right from my phone with my children and grandchildren.

Date of experience: June 3, 2024
Hawaii
1 review
0 helpful votes
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It's a blessing to be able to look back at our precious memories

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Easy to preserve all of our movies and photos online for our family to be able to see!

Date of experience: June 3, 2024
Virginia
2 reviews
0 helpful votes
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We sent probably more than 40 movie cassettes. Worked excellently!

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
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First time using iMemories
June 3, 2024

Overall process was simple to use and quality was OK. I feel the cost vs. value was too high and will probably not use the service again.

Date of experience: June 3, 2024
Stacey S. — iMemories Rep
over a year old

Hi Stephen, Thank you for taking the time to leave a review! We appreciate your support.

Maryland
1 review
0 helpful votes
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Not what I expected
June 3, 2024

I thought this service would be able to improve the quality of the video. I paid a lot of money to get digital videos that were too dark to see anything

Date of experience: June 3, 2024