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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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This is a great place to get all your home videos in one place and easy to find and view! We have enjoyed being able to go watch them anytime from our phone or tv.
I had about 30 tapes converted. The conversion was very smooth and timely. The quality of the videos are really good. I am happy I got all my old tapes converted. Thank you to IMemories team!
My experience was fantastic, my tapes were converted in no time, with great quality. Customer service is wonderful! Will definitely be back to do business again in the future.
Our last parent died and in the inevitable and laborious house cleaning, I found a trove of old 8mm family movies. We had never seen them and doubted that they could be saved, but iMemories did it. We are so grateful! We downloaded them to thumb drives and the entire family now has access to those priceless images of family members long gone, and the sibs at younger ages.
I was able to download all my pics and videos before the free trial went away.
The process was easy and we have been able to easily share our memories with other family members.
It was exciting at first but then I realized too late I had to buy AGAI what I thought I originally purchased. That should be clearer to consumers.
It was fantastic to be able to view older videos with my oldest child. As tech has developed and changed over the years, she had started to ask where all of her pictures and videos were, compared to my youngest child. Extremely pleased with the process, it was very simple to do!
I néed assisted in sending the videos, it states I've shared them, but no one has received them, any advice is greatly appreciated!
Hi Laurie, Thanks for your wonderful review! We can absolutley help you with sharing. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Very professional and great service as advertised. Great
Thank you so much. This was my first time ordering from the company and first time ever converting my videotape into DVD. 10/10
The goal was to have 35mm slides, carefully stored in Kodak carousels, digitized. I had done on my own on a flatbed scanner. I mistakenly assumed: 1) the slides would have been air-blown to remove any lint, dust, etc., and 2) the scanning resolution would be measure up to the slide resolution. Sadly, the images came back with dust specks, all at 1.3MB or less. I was expecting far better results. Lesson learned...
I've sent in 3 batches so far and everything has been great! Was somewhat nervous about turning our families memories over to a company so delayed it for years but very pleased with all aspects. IMemories are very good at communicating with you and product is good quality. Recommending them to my friends.
Stuck with slide carousels and no slide projector your service made it possible to view the photos.
Thank you!
Overall, I am very happy with my experience, however I would recommend a bulk discount.
Fantastic! Love the videos. So many great memories thanks so much
I didn't get them all downloaded before my time ran out and have to join a membership to view the last few. Am I understanding that correctly?
Hi Pat, Thank you for the great review. We can certainly assist you with this! Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Kris, Thank you for your feedback and for speaking with me today. All customers with iMemories do have four options to save their memories. You can order customized DVDs, USB flash drives, download and save to your computer and devices (no charge) or keep your online access with the iMemories Cloud Subscription for $7.99/mo or $49.99/year. As we discussed I have given you an additional 30 days of online access, so you can make sure you do have everything saved. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.