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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
2,003
value
158
shipping
156
returns
82
quality
6,786
This company responds to reviews on average within 2 days

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7,376 reviews

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Arkansas
1 review
0 helpful votes
Follow Laura X.
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All my memories in one place!
June 3, 2024

This is a great place to get all your home videos in one place and easy to find and view! We have enjoyed being able to go watch them anytime from our phone or tv.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Movie conversion
June 3, 2024

I had about 30 tapes converted. The conversion was very smooth and timely. The quality of the videos are really good. I am happy I got all my old tapes converted. Thank you to IMemories team!

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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My experience was fantastic, my tapes were converted in no time, with great quality. Customer service is wonderful! Will definitely be back to do business again in the future.

Date of experience: June 3, 2024
Alaska
1 review
0 helpful votes
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Our last parent died and in the inevitable and laborious house cleaning, I found a trove of old 8mm family movies. We had never seen them and doubted that they could be saved, but iMemories did it. We are so grateful! We downloaded them to thumb drives and the entire family now has access to those priceless images of family members long gone, and the sibs at younger ages.

Date of experience: June 3, 2024
North Carolina
1 review
0 helpful votes
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I was able to download all my pics and videos before the free trial went away.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Pleased with the results
June 3, 2024

The process was easy and we have been able to easily share our memories with other family members.

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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Good job
June 3, 2024

They converted me video to digital. It works well. I hate doing reviews

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
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It was exciting at first but then I realized too late I had to buy AGAI what I thought I originally purchased. That should be clearer to consumers.

Date of experience: June 3, 2024
Stacey S. — iMemories Rep
over a year old

Hi Kris, Thank you for your feedback and for speaking with me today. All customers with iMemories do have four options to save their memories. You can order customized DVDs, USB flash drives, download and save to your computer and devices (no charge) or keep your online access with the iMemories Cloud Subscription for $7.99/mo or $49.99/year. As we discussed I have given you an additional 30 days of online access, so you can make sure you do have everything saved. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.

Pennsylvania
1 review
0 helpful votes
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Great time travel trip
June 3, 2024

It was fantastic to be able to view older videos with my oldest child. As tech has developed and changed over the years, she had started to ask where all of her pictures and videos were, compared to my youngest child. Extremely pleased with the process, it was very simple to do!

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Assistance needed
June 3, 2024

I néed assisted in sending the videos, it states I've shared them, but no one has received them, any advice is greatly appreciated!

Date of experience: June 3, 2024
Stacey S. — iMemories Rep
over a year old

Hi Laurie, Thanks for your wonderful review! We can absolutley help you with sharing. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.

Illinois
1 review
0 helpful votes
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Glad I chose Imemories
June 3, 2024

Very professional and great service as advertised. Great

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Amazing help and video
June 3, 2024

Thank you so much. This was my first time ordering from the company and first time ever converting my videotape into DVD. 10/10

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Great marketing, poor execution
June 3, 2024

The goal was to have 35mm slides, carefully stored in Kodak carousels, digitized. I had done on my own on a flatbed scanner. I mistakenly assumed: 1) the slides would have been air-blown to remove any lint, dust, etc., and 2) the scanning resolution would be measure up to the slide resolution. Sadly, the images came back with dust specks, all at 1.3MB or less. I was expecting far better results. Lesson learned...

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
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Superb service.
June 3, 2024

I've sent in 3 batches so far and everything has been great! Was somewhat nervous about turning our families memories over to a company so delayed it for years but very pleased with all aspects. IMemories are very good at communicating with you and product is good quality. Recommending them to my friends.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Satisfied
June 3, 2024

Quick and easy. Getting more together to send in. Have recommended to others.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Wonderful!
June 3, 2024

Easiest thing ever! Will be doing again with the other photos we have!

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
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Stuck with slide carousels and no slide projector your service made it possible to view the photos.
Thank you!

Date of experience: June 3, 2024
1 review
0 helpful votes
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Overall, I am very happy with my experience, however I would recommend a bulk discount.

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
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Great!
June 3, 2024

Fantastic! Love the videos. So many great memories thanks so much

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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Membership?
June 3, 2024

I didn't get them all downloaded before my time ran out and have to join a membership to view the last few. Am I understanding that correctly?

Date of experience: June 3, 2024
Stacey S. — iMemories Rep
over a year old

Hi Pat, Thank you for the great review. We can certainly assist you with this! Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.