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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I sent several old tapes to be digitized. The quality of the digital format is excellent. I received all of my older tapes back, well packaged. I am very happy with the service and my purchase.
Such an easy process! Now I have all our VHS videos on disks and online so we can all watch and enjoy for years to come. Thank You iMemories!
I would have been charged twice as much if I hadn't called and ask for a discount.
After 35 years in a box, and no way to view them, we sent our cassette tapes and 8mm movies to iMemories, and are very happy with the results. Thank you!
I sent quite a few tapes in to be converted. I was told that they would review and only publish the ones that look like family memories only got two tapes that were converted that were definitely family members. The other one looked like some Star Wars video or something which was totally useless to me I paid over $200 for very little Would definitely not use again
Hi Meridon, Thank you for taking the tme to leave a comment. When we do the digital conversion we do remove any copyrighted material and upload just the home video to your account. The Star Wars video that was uploaded was a stop motion home made film that was recorded on the Super8 film reel you sent in. Although this memory may not be seem important, it is glimpse into the past of someone in your family. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.
I submitted six VHS tapes and received them in a timely manner with great quality. This was an easy process and I will be using it again.
We have enjoyed watching all of our home videos and will for years to come
Very easy to order and view videos. It is great seeing all our old home videos in an easy to view format.
I had old home movies from the 1940s of my mother that I had never seen. They were tucked away in a box for more than 30 years. It was fun to see them and be able to share them with friends and family.
It took awhile to figure out how to download them, but I finally was able to.
Order was just as described. Timely shipments and turn around time. There is no app for Macbooks, but there is one for iPhone and iPads. Therefore you can download to those devices and share to your MacBook to edit there if your an IOS user. Never thought I would be able to have my videos from years ago in my Photos on MacBook!
This is a great way to save memories. However, once my trial ended I tried to have my videos and pics put on a CD(s) but I am unable to do so without purchasing a monthly/yearly subscription first. I don't appreciate having my memories held captive to never ending subscriptions when all I really wanted was to security them on a CD or USB. Would appreciate a solution
Hi Charles, Thanks for your comment. You can absolutley save your memories on DVD(s)/USB Drive(s). The iMemories cloud storage subscription is completely optional. I have emailed you the instructions on how to order both. If you have any questions or need help, please do not hesitate to reach out to us at 1 (800) 845-7986. We'd be happy to assist you!
It was not a long wait and the tapes were mailed back quickly after I had the digital on the app. I didn't realize I had to pay a fee to continue to keep the video though. I thought it was the original cost and then video was mine. Otherwise it was a very easy process.
Not sure if the poor quality of the recording was due to the copy made or by the originals iMemories had to work with.
I was expecting some sort of arrangement of photos and not so many duplicates. Some of the picture quality is horrible and then to find out I can't sort, delete, arrange on an IPad I need a computer. That makes the whole point of this mute. Not a happy camper.
Great service. Fast processing of your videos. Everything went smoothly sending in all my videos to have converted. Received all my originals back with no issues. Would definitely recommend their services to anyone.
VHS tapes two digital was really dark not very viewable a little disappointed. The only part I was able to see is when a light was turned on and there was the only visible part of the video. I do not know what to do or how to fix this if I can get this burn back burned again to a DVD or a digital
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I had quite a few tapes done and the order was ready much sooner than anticipated.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Victoria, Thanks for your feedback. We're glad to hear our Customer Service Representatives were able to assist you with the promotional discount code.