iMemoriesReviews 12,056

I was so happy with the videos iMemories was able to convert to digital. I use their cloud storage and share it with my family. Very pleased.

I was very pleased with the whole experience. My dvds were digitized in a fast and efficient manner. I was constantly kept in the loop during the entire process. I love the ease with which I am able to watch and share these memories that otherwise would have been lost. I'm Canadian and found this easier and more accessible to do than finding a place closer to home. Thank-you!

It was great! I had no problem downloading my pictures and videos

Seamless and simplistic. The joy it brought to our family was is worth every penny!

This company made it so easy to convert my media! Mailed in my media and got my email with instructions on how to view my memories. Love how quick and simple it was.

Wow, what a great service! They were careful with the initial packaging of my items, they communicated well, were attentive, I got instructions for my online account, was able to download everything in digital formats, and received my items back, carefully packaged. Great service, beginning to end!

Great service, great product Customer Service was so helpful and answered all my questions so many options to view your home movies my kids love watching them on their phones using the app.

I was able to watch the videos with my family at a reunion. They were very moved and wanted to have copies. I am not sure how to share. Would like some advice,please. Thank you. I will be sending more videos and pictures in the near future. Very happy with the results. Thanks again.
Lisa

Easy to submit tapes. Done is a timely fashion. Some are not very good quality but I realize that's because the tapes are old - nothing that imemories has done.

Throughout the process of digitizing my slides, I had a number of interactions with staff by phone. To a person, each was friendly, extremely helpful, and committed to seeing that I received the support I needed. When someone said they would call back, they called back. When I needed assistance with something, someone promptly either talked me through it or sent my instructions via email. I could not be happier.

IMemories is a wonderful service, my videos have been transferred, and saved so my Grandkids will be able to enjoy them also. I am happy I tried this service.

So happy our memories are safely on digital now. Only improvement would be to allow space in the album title for dates and descriptors.

The conversion to digital process used by I memories was quick and so worth it.

My sisters and I are very pleased with your service and product. Customer service gets a 100!

I expected that my VHS tapes would be converted and I would be able to "own" them. But in the months after I was made aware that my viewing (streaming) was limited and I was encouraged to 'purchase' an iMemories cloud service. Friends used other services and I wish I had too. IMemories got more of my money that they should. I ended up purchasing Disc so I could watch my videos easily. I should have just done that at Walgreens. It's your business model and it serves you, not the customer.

They are still working on a couple of my videos, correct. But I keep getting an email saying my time has expired soon. And I have to keep calling and checking in which is kind of annoying. Tell me this lady call me, but in the meantime, I received email saying my time has expired, running out of time. I wish to stop the emails and just call me when my videos are ready. But when I do call, everyone is friendly and very nice and helpful. That is the only frustrating part. Is getting these Emails all the time.

I love the videos but I do NOT love the daily emails in my inbox. It is too much & will unsubscribe. Companies that send out too many emails or customer satisfaction surveys are overwhelming and so I'm sharing my thoughts on that business practice. The service you delivered was great, price was fair. I am happy, now please stop with the constant emails.

Best gift ever
I never thought I would ever see the time when I could back into time and see all my loved ones again especially when some has passed!

I am so happy that my 40 year old video cassette memories could be retrieved. Thank you so much!

For not much interaction, they do as they advertise and the process that you are responsible for is really quite simple. Follow the few instructions and that's it. In fact even the website is user friendly and if I do another order, I doubt I would even have to call customer service. That's not a bad thing either because they are courteous and efficient.