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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Process was effortless. Wonderful to be able to save some video that was over 70 yrs old
Perfect perfect perfect perfect perfect thank you!
The process was very easy. I sent VHS tapes the first time. They were not kept very well, mostly in the garage. I didn't have much hope for them, but most of them came out. How well they came out mostly because of the original format of the tape. My second order was for 8mm from the 50's and 60's. No sound, but some of them were pretty good. Happy with the overall experience.
The conversion of my slides to digital was well done. The program to organize and sort them I found very cumbersome. That program was also prone to errors. It would repeatedly copy three times and then you had to delete duplicates one by one.
The first order was missing the most important video. I ordered more copies and made sure that one was included. Not sure how it was missed the first time because we ordered all videos the first time. The quality is exactly the same or worse as on VHS tape nothing was upgraded. Not sure if that was supposed to be included or not.
I love being able to just share my videos with my children and being able to watch on my phone by the click of an app.
Scans were completed in a timely fashion. Quality of the scans was just shy of excellent. Only disappointment is that the requests made in the cover letter are not passed on to the individuals doing the scans.
IMemories provided a great service converting film, photos, slides to digital product - made sharing the photos from the past online with friends and relatives easy - all at a resonable price
I so appreciate that iMemories was able to reproduce my old videos in digital form and for the most part did a great job for a very reasonable price! As an additional service, I would love if they could improve the quality of the originals by 1) improving the sound ie. Removing buzzing on sound tracks 2) saturating color and 3) sharpening images.
I have wanted to watch our old home movies for years, but we no longer had a VCR. It is so nice to open the app and be able to relive those memories. One thing they don't tell you upfront, it is 50.00 a year or 7.99 a month to have the app yo watch your movies.
The iMemories experience was smooth and easy and the results just what we had hoped for.
I sent over 30 small video tapes from 20-30 years ago that required a VHS converter (which had broken) to view. One of our favorite small videotapes had gotten stuck in the converter and I wrote a note to please try and save that video and they did! We had labels on almost all of the tapes which they used and ones that did not, they provided a title "Family Video 4," which made it easy to view/organize. Within the link to each tape, they separated out different takes, which was great for finding/organizing/sharing. The discount provided was generous and a WONDERFUL investment. I wish we had done this years ago so we could have enjoyed them earlier.
I was shocked by the actual cost of this process. The digital videos have not been edited in any way and appear grainy, shaky, and dark like they were in the films. I did not expect any editing work, just a file transfer. So I paid $$$.$$ of dollars for a tech to pop this film into a machine and for that machine to do a straight copy with no edits. This experience has convinced me to buy a DVD/CD reader for the rest of the materials.
After my initial apprehension of sending my valuable memories for fear of losing them, the fact that they were traceable by the carrier helped my concerns. Also I expected it to be very expensive, which was mitigated by their 50% off offer. Lastly, the fact that I can keep them on my own media sealed the deal. THANKS!
I was very surprised how much I love doing this. It was easy. They are very thorough. They do pay attention to your order and make sure that you're not paying or re-creating something you already got done. We have all our memories now digitalized and we are so happy. Thank you for, a wonderful job iMemories. I definitely recommend this company to use
I've sent in several tapes to be digitalized and have not been disappointed. Bringing back so many memories from my childhood and see all my relatives and friends that are no longer with us has brought tears to my eyes many times. Love watching them over and over again and sharing them with my family.
Went how you'd want it to go. The downloads were easy and the package felt secure
My loving wife a best friend of 50yrs passed and pictures are great however these old videos some of 30+yrs speak of a great times that you can see and hear how precious is that Thank God 😊
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

