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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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So relieved that all my children's baby videos and ancestry photos have been digitized so that I don't have to worry about loss or destruction.
I was amazed by how easy and fast the process was. I just sent them my tapes, digitized them, and uploaded them to a secure online account. I could review, edit, and share them with my family and friends. IMemories did a great job of preserving my precious memories and enhancing their quality. I high recommend their service to anyone who wants to save their old videos.
Great service and results met expectations. I have had movie reels, vhs, super 8 all scanned along with 2000 slides and negatives. All turned out great.
Very easy to use your service. Time in process very reasonable. Quality of produce, excellent.
The conversion of our home videos was fast and well done. There were some problems with the website login - it would spin & spin & never log me in. I discovered if I closed the failed page and went back to the original email with the login link & clicked that, it would take to the website & I'd be logged in (but only after trying to login & being frustrated). This process made it a pain to access the videos but once I got them all downloaded I was happy (mostly - one seemed to be mislabeled & oddly some videos were spliced into multiple digital files).
Great customer support when I emailed questions. All 8 of my old family films were digitized and I had no problem downloading the videos.
I enjoyed being able to see and share with my family what you all created
I sent 30 items and received them within the time frame that was quoted. Easy to use and view my items. Received all my items back in a timely matter.
My experience was smooth and went off without a hitch. I received my memories a lot quicker than expected. I am definitely pleased and would use this service again.
Took some old home movies, sent them safely away and they were safely returned. I now have everything quickly, efficiently, and effectively digitized. I downloaded the digital files and have them on several USBs and feel like I've successfully preserved my family's memories.
Did not load properly onto the smart tv and we are not able to see the videos that we purchased.
IMemories was great to work with! I definitely recommend.
The whole process was simple and it is such a relief to have this done. My family has loved it.
Quick service. Very nice images. Items returned in very good condition.
Did what others could not do and converted old family videos rejected by legacybox
Hi Macy, Thank you for the amazing review! We are thrilled to hear we were able to digitize your precious family memories!
Great! Easy. The price was right, the end product was perfect. Very innovative and great, personalized customer service.
The entire process was so easy and the customer service is incredible.
Knowledgeable representatives answered all my questions.
It was wonderful to see my grandparents smiling and waving; they passed away many years before I was born.
Now getting my children's videos digitally preserved.
So easy to use this service! I am so pleased with my decision to use I memories!
Easy, fast and so worth the wait!. My family has a lifetime of memories to watch together. We laughed, we cried. My son said to me, " Mom you gave us heaven"...what a gift to us all.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Catherine, Thanks for your comment. Blu-ray DVDs will only work in a Blu-ray DVD player. We would cetainly be happy to look into this for you. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.