Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The entire process was easy. I recommend iMemories to anyone who needs to convert VHS to a flashdrive.
Good except it wasn't clear in the beginning process that we had to pay either a monthly or annual fee to continue to access our video's, until we got off of them on memory stick or discs
IMemories was extremely efficient and helped me through every step of the process.
I easily saved them on a thumb drive and I'm grateful for that
Excellent! So good to see all our old experiences! I plan on using I memories for more tapes to be converted.
Very pleased with the tapes being converted and the price. Turn around is quick and quality is ok, our DVD's were older.
Reasonable and quick. Such a pleasure to bring back many relatives and friends.- Thank you
Works fine except the zip file cannot be copied to anywhere else so I have to send pics to others a few at a time.
Very to easy to work with. Image clarity was great. Appreciated file names being applied
It was quick once I finally got everything together to send. I put this on a digital frame for my great Aunt who had to move into a retirement community so they limited her space she loves seeing her memories awesome job thank you
Thank you for scanning our treasured memories. Knowing they are now protected brings peace of mind.
It is so fun to be able to watch and share videos. I am hoping to find more videos cassette tapes so that I can have them digitized.
How wonderful it was to see my memories again, on my TV no less! No more fussing with the reel to reel.
Some were a bit staticky. 1 was unwatchable. I felt that if they saw that as a problem they should not have charged for that one🤷🏻
Very pleased with the rapid turnaround and quality of the digital films. Some of the movies converted were 75 years old. The originals were handled with care and returned promptly.
Man oh man, iMemories came through for me. Developing 60-year-old 8mm mystery rolls of film. Finally, I got to see my Dad I never met. Lot's of amazing Naval aviator footage. Landing on aircraft carriers and more. I got a glimpse into my life before my Dad's ultimate sacrifice in 1967.
Naval aviators are a special breed. I am a proud fella today. IMemories will take great care
Of your treasure. I am walking on cloud 9 and my sister is flipping out.
Be well,
Rob Llewellyn
Hi Robert, Your sharing means a lot to us. Thank you for allowing us to be part of your journey in preserving your Father's memories. What wonderful moments to be able to see from an American Hero!
The videos can be dark and out of focus a lot (not imemeories fault) and I wish there were a way to fix these!
It was good-Good speed, good quality. I wish I didn't have to pay exorbitant shipping costs to have originals returned. It would like the option to not have them returned and save a lot of money.
I was disappointed that you were unable to recover the 35mm slides and convert them to digital.
Hi Donald, Thanks for your Feedback! IMemories can digitize photos, slides and negatives but we can not develop film. Once you get the film developed we can certainly process the negatives or photos for you!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Gary, Thanks for taking the time to leave a review! You can share your photos right from your iMemories account! We'd be happy to walk you through the process. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.