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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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At times, it takes a loooong time for the download to be ready. Even if it's just one item, it might take a couple hours. At other times, the downloads are ready fairly soon.
So worth it to have all my memories digitized and readily available.
Every step in the process went exactly as stated. Some of our Super8 film was over 50 years old. How great it was to see these again! What memories! We are very pleased. Customer service was extremely helpful when we ordered the DVDs and USB. Highly recommend iMemories.
Hi Mary, We're thrilled you were happy with the service and took the time to leave a 5-star review! Your satisfaction is our top priority!
I was very pleased with the digitized picture that I received; however, I was a bit disappointed with the videos. I'm not sure if it was the quality of the videos that I sent, or if it was another problem. I will use your services in the future and have recommended them to several of my family and friends already.
Hands down the easiest, no hassle, cost effective way to get your memories switched over to a format you can easily use and share with family.
Hi Robyn, We so appreciate the kind words! Thank you for taking the time to leave a great review!
After rediscovering some old slides, I looked to convert them to digital. IMemories had great reviews. From start to finish, they made the process easy, efficient and I knew my originals were being treated with respect.
Great! Simple! Easier than pie.
I would go on but I don't have the time.
The whole operation was easy and worked well. The results are better than expected and my family is already spending time enjoying the old videos.
HI Bruce, We appreciate the kind words! Thanks for your amazing feedback!
Best experience from mailing my old videos to receiving them digitally and watching all the precious memories :) :) :)
Hi Kiristin, We're so grateful for the terrific review you've left! Thank you for trusting us with your precious memories!
I was scared to send in my family's memories but they took care of them and did a great job converting.
I am so very pleased with your company. I was not even sure that the VHS tapes I had were able to be converted but I was pleasantly pleased!
HI Jennifer, Thanks for your wonderful feedback! We're thrilled to hear you had a great experience!
Did good job. May send some more work to them later to add to what is already saved.
Hi James, That's great to hear! Thanks for your support!
Very easy instructions and received quality videos in timely fashion
Thank you Angie! This is what we hope to hear!
I am so glad I did this! The process was easy and it did not take very long at all.
The process was so easy and straightforward. Also they converted my VHS tapes much quicker than I had expected. I would highly recommend.
Thank you for the terrific review Keeley! We're so glad to receive your recommendation as well!
They were very quick in getting my videos converted! That was awesome! I expected the quality of the videos to be a little better, but I don't know if that's their process or the degredation of the videos?
After losing my mom two years ago, I finally did it. I was always nervous about sending my videos and VHS to someone, but they made it so easy. Extremely grateful. Love iMemories. Thank you.
Hi Linda, Our sincerest condolences for your loss. Your trust in us with such precious memories is deeply appreciated.
The conversion process was seamless, and we got our originals back. Playback was ok. We went through the url and have not yet tried the app. Some of the recordings have audio issues, with broken sound in the beginning. It seems to work itself out after a bit, b
It detracts from viewing. Trying to find a particular point in the video is difficult. We are using Safari and iPad and while it looks like we are moving through the video, it ends up at the beginning. Overall, we have enjoyed watching and sharing them.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Catherine, Thank you for the marvelous review!