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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I sent my old video in and I was sent an updated video I can use and share on my phone, iPad or my Mac. It was a smooth transaction. I did not have to do anything else. I am very happy.
It is great to have the videos of all different formats preserved. It is so easy to watch and share with others!
Hi Susan, Thank you for the excellent review!
Good I would have wanted to be contacted when the disc of photos was not on the order and I didn't find out until you returned the disc with a note that they were not on the order.
IMemories did a wonderful job at keeping me informed of progress and delivery!
Hi Ron, We're glad to hear you were happy with the service! Thanks for the comment!
Great. It's about time someone filled this niche out there. This is a good service.
Hi Tim, We're thrilled to hear you you had a great experience! Your support keeps us inspired!
I was nervous sending all the tapes in one shipment but you made sure you let me know when they arrived and kept me updated as they were being converted. Our family loved watching all the tapes from so many years ago… it brought back so many wonderful memories.
We're so grateful for your amazing review Sally! A heartfelt thanks to you!
Very easy process. Super easy to view my videos and photos and share with family.
Hi Kimberly, Thank you for the great review! Your words inspire us!
This was so easy and of course I cried seeing when my 20 year old was a baby. What a beautiful gift to myself to watch these. And family videos that are so amazing thank you for converting and sending me back my tapes safe and sound.
Hi Christina, Thank you for placing your trust in us to handle such cherished memories! A heartfelt thanks to you!
It was great, i didnt no, that you would take each mini DVD and upload it as segments. I expected just the full 60 minute video uncut this was brilliant.
Hi Thomas, Thank you for the 5 Star review! We appreciate your comment!
Easy to ship materials to iMemories. The digitizing process was quick (even with hundreds of materials sent) and the materials were easy to review in the trial period for Cloud storage. Hard copies of our materials were returned safe and sound. I want to have our digitized materials put on USB drive(s) and am trying to get that accomplished now.
Photos were scanned at high quality and returned promptly.
Hi Riley, Thanks for your amazing feedback! That's fantastic to hear!
I sent iMemories VHS tapes of an interview recorded of our company. They wouldn't digitize and claimed it was because of the content being copyrighted. However, the release and proof of purchase was printed on the VHS. I couldn't get a new release since the tape was 28 years old, and they tried to charge me for the service even though nothing was complete.
Hi Ryan, Thanks for your feedback. Due to copyright laws iMemories is not able to process any copyrighted media such as Hollywood movies, television shows, news broadcasts or professionally produced tapes that were purchased without a signed release form from the company or station that produced the show. Our team did extensive work to digitize your tapes and determined all the footage was copyrighted recorded TV that could not be uploaded to your account. You were issued a full refund and the tapes were returned to you. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.
Went the extra mile to take photos out and return them to album pages - also very accurate in naming each file as a year-group
Hi Ann, We truly appreciate you taking the time to share your positive experience. It means a lot to us!
You did a good job with an old guy who does not like to use a computer.
We're grateful for your wonderful review James! Thank you!
Prompt and friendly service with personal followup. Still need to learn how to edit.
The conversion of VCR tapes was quick and good quality. Only disappointed that 20 year old clips from TV news couldn't be done because of copyright issues. I'd think a procedure should be possible where the user attests that the content will not be used for commercial purposes. But if that's the law I understand. Most of my tapes couldn't be converted for that reason.
I had been looking at that box of tapes for years! I am so glad I finally did something about it.
Hi Jean, We so appreciate your comment! Thank you for trusting us with such important memories!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Lola, Thanks for the awesome review! This is what we hope to hear!