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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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I did call customer service once and it was great. The representative answered all my questions and followed up. The service was exactly as advertised. Nothing lost or mishandled. However, I felt there were too many emails pressing me to purchase additional services.
Easy process, updates every step of the way, prompt delivery, great results!
I'm so happy I can watch these and share with friends and family! Some of this we didn't even know we had on film. Forgotten films. Lots of tears and happiness! This is a wonderful thing! Definitely worth it.
I sent in a broken tape that I found in my home. I was curious as to what was on it. It was sent back digitalized and I love it. Thank you!
I was so happy that I wouldn't lose all the great memories over the years. IMemories did an awesome job from collecting the tapes to digitizing them to offering such great options. I now can view my memories whenever I want. I am so pleased with the outcome. What a great company! Will certainly pass the word on!
Easy to use trustworthy and quick turnaround. I've already recommended this service to others.
Will use again. Pleased with coupon discount as made it very affordable.
A bit slow to respond. App crashes when downloading videos that are a large file size.
Very easy to do. Easy to order and return time was short, very pleased with my results. Would glady use them again!
It was easy. Packed in there box. There were slides and videos from the 60's and 70's. Came out pretty good. Getting ready to send some more (still finding).
High charge for return of videos. Can't order USB until all videos are loaded to app. Yet another high shipping charge for a USB Not too much editing or correction of videos involved in final content. Otherwise process was easy and the app works well
I am so glad to have found this company to convert my family video tapes. Now I have them to watch whenever we want. Also, the prices were very reasonable and worth it.
IMemories had to work with 50 y old slides that had not been well maintained. The results far surpassed my expectations. I plan to keep using them
Para mí fue maravilloso volver mis recuerdos atrás cuando mi hijo era un baby hoy día ya es un adolecente mayor,aparte está mi papá cuando está sano y verlo fue muy bonito aunque ya no está con nosotros
Organizing should not have had to be done by me. I sent in everything labeled and expected it to be digitized the same way, now I have had to sign up for your online year so I can organize things the way it should have been done by your company, then I still have to request that they be put on a USB, at another cost.
I was very happy when I found iMemories and was able to transform my VHS tapes that were 30 to 40 years old into lasting memories. Many of my family members that have past are now able to be seen again. I am very happy and recommend this service to everyone.
I recently converted our home movies that we've never watched since filming. So much fun and joy looking at the countless movies and pictures we have rediscovered.
Customer service helped me fix my edit. Not as simple to edit.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Therese, Thanks for your feedback. When we do the digital conversion, Each videotape is published in it's own Album on your imemories account. If you have any handwritten labels on your tapes, our team will label the albums with the same names! That way when they are onlilne you will know what albums have the videos from the tapes you sent in. Since these are your special family memories, you can easily edit, rename, and organize all of your content once everything is published to your iMemories account! Please know we are here to answer any questions you have and assist you evey step of the way! Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.