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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I had a very old DVD that I wanted converted and you guys did a great job. I should have also converted it to a CD but I did not. Great service.
Everything went so well and smooth. Could not be more satisfied. Originally I doubted about sending these treasures (old tapes) via mail to complete strangers. But all was assured from the first email that all was received well. I thank Imemories for such a great service.
The company made packing and sending old videos in so easy. That allowed us to feel not overwhelmed but excited about finally getting all our family videos digitized.
The videos bring back so many good memories! I enjoy sharing with my kids.
I gathered all the tapes I've been holding in my house for years. I sent them in and very quickly I was able to see the results. Love iMemories
Some embarrassment but other than that a really enjoyable experience. Thank you so much!
Turn around time was quick. Had no issues. Called to get information before sending slides and all was done just as they had said it would be
We enjoyed the experience and now can view priceless memories.
For the money I paid I wish they were put on dvds also. My husband cannot view these on his phone. We don't have a large computer- therefore the videos are tiny and hard to view. How much is it to put all on a few dvds?
The service was very prompt and I was pleased with the results!
Hi Mairead, Thank you for your feedback! We appreciate the amazing review!
Kit arrived on time and my local FedEx store knew just what to do. This took away my anxiety and trust issues. The entire process was easy and we are enjoying our ancient family memories.
Hi Patricia, Thank you for the incredible review! We truly appreciate you trusting us with such precious memories!
Was happy with the price and the person I talked with and how everything was handled.
Hi Sharon, Thanks for the excellent review! We're grateful to have you with us!
Easy process and great directions! Would do this again. Thanks for the memories.
Hi Catherine, This is what we hope to hear! We appreciate your comment!
This experience was amazing! We were amazed at the footage on the reels and was so glad to see so many memories of those who are no longer with us. I highly recommend this service to others to digitalize those old videos, pictures and film.
Hi Michelle, We're thrilled to hear about your positive experience! We appreciate you taking the time to share this incredible feedback with us! Thank you!
I am very satisfied with imemories! They were prompt and professional and their storage fees are reasonable. I highly recommend this company with your older video recordings.
Hi Thomas, This is wonderful to hear! Thanks for your amazing feedback!
Very pleased with the quality of our home videos. Our family has has the opportunity to see never before seen videos and its been great!
Hi Tracy, Thank you for taking the time to share your positive experience! We're grateful to have you with us!
All went through without any problems. Quality was pretty good considering the age of some of the films.
That's fantasitic to hear Robert! We appreciate your comment!
I thought I could never a platform too bring them to life. Truely a wonderful Gift too shaire with All the Family And Frindes. Blass you and Your iMemeries's.
Hi George, Your trust in us with these cherished memories means the world! Thank you!
I was expecting the videos to be improved but they are the same quality as the original's.
Hi Joseph, Thank you or your feedback. When we do the digital conversion we can often help reduce tracking, audio issues and some other quality problems. It is worth mentioning that the original quality of the recording and condition of a tape can affect the outcome. We can absolutely look into any quality concerns you have. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rebecca, Thank you for your feedback. You can certainly save your memories on DVDs if you'd like! We'd be happy to assist you. I have left you a voicemail with more information. Please do not hesitate to reach out and discuss this with me directly or Customer Service at 1(800)845-7986.