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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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The entire process from start to finish was very easy. It was just as the company explained it would be. I highly recommend using them.
I am very happy I have these memories to watch again!
I am very happy I have these memories to watch again!
Easy! Sent in our videos (used own box), they were converted quickly, available for down load and viewable. Not inexpensive, but down well and would use them again.
The process is simple and the results are fantastic! My parent's wedding footage was seen for the first time in many years and now preserved digitally! Thanks!
I found a VHS in my dads shed while cleaning it out, now both my parents are gone, this one was labeled with my name and 1st grade on it, it looked rough, well a aquaintence told me about this site, had procrastinated for a long time but i am glad i finally gave it a try, i heard my moms voice and took me back to 1998.they got ALOT off this VHS when i thought it was hopeless
IMemories provided me a way to assure I won't lose my special memories. The discounts help make it affordable. I have seen a few other companies that provide the same services, but the price was so high it made it difficult to preserve so many memories I had from so many years of photos and videos. The process is so simple from packing for shipment to getting my memories returned. I also liked how they kept in touched as the process was proceeding. My only issue was I thought an old, damaged photo I sent was going to be restored. I may have not gotten that information correct and will look into it. However, I am very pleased and will be sending more memories until they are all preserved.
A little pricey but quality was fantastic! Received all reels and photos back quickly!
Los videos llegaron super bienfueron muy cuidadosos y se ven perfectamente...
It was easy to start and finish the process and easy to keep up with your order to find out the status.
Sorting through family movies, photos, videos is a difficult chore on its own. The hard part is deciding what pieces of media to hold on to. With IMemories I do not have to spend more time scanning, editing, and uploading my choices. The process is easy. Order and receive the box, pack the media, and mail. My family enjoys looking at our memories on our account storage. I had one quick question and the customer service was quick and polite. My favorite kind.
This was a great experience. Customer Service was GREAT and the digital memories are priceless. Thank you
I got my vhs camera in 1988 and began taping our Christmases in Alabama. The kids, their grandparents, my family. Every picture someone was saying " put the camera down!" I'm so glad I didn't and do are they. Now our grand parents and seniors are gone but we have these great memories. I had the seniors sit and talk about their lives and dreams. What a gift to see them again. Thanks imemories!
Hi Toni, What amazing memories to have! Your sharing means a lot to us, and we're grateful for your trust! Thank you!
Outstanding job. Our wedding is now preserved beautifully.
Hi Gretchen! Thank you for trusting us with such a precious memory! We so appreciate the kind words!
Both times I called very helpful. They explained things so I could understand.
That's wonderful to hear Linda! We're thrilled our representatives were able to give you a positive experience!
I found old slides and a movie. Great to see my parents before we were born, and later with us. Thanks memories!
Hi Diana, Thanks for the terrific review!
I should have read other reviews about the expense, but I got my video in the end, so whatever. Still, unbelievably expensive.
Hi Nadine, Thanks for your feedback. We do see that you were able to take advantage of the 50% off promotional discount. We do have some higher discounts available for time to time that do get emailed out to our customers! We appreciate you trusting iMemories!
Absolutely perfect. Highly recommend. My adult kids loved seeing themselves again and enjoying all the happy times they had as children.
Hi Stephanie, Thank you so much for the kind words! We're grateful to have you with us!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Erin, This is what we hope to hear! Thank you for taking the time to leave such an incredible review.