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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,980
value
158
shipping
156
returns
82
quality
6,694
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

We monitor reviews for authenticity

Washington
1 review
1 helpful vote
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Good results, good company
July 1, 2024

The digital versions of VHS, Hi-8, and 8mm all came out quite well. I was also happy to find out the 1 month storage is an opt-in option instead of trying to slip in an extra month like a lot of companies do.

Date of experience: July 1, 2024
Illinois
1 review
1 helpful vote
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Fast, professional service.
July 1, 2024

They delivered exactly what they promised and even faster than I expected! I plan to use them again for future projects.

Date of experience: July 1, 2024
Illinois
2 reviews
1 helpful vote
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Great memory maker
July 1, 2024

Fantastic. Love watching old home movies. Great quality. It's like reliving the past.

Date of experience: July 1, 2024
California
1 review
1 helpful vote
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Seamless Process
July 1, 2024

Fast, professional and all my photos were quickly returned well packaged.

Date of experience: July 1, 2024
Oregon
1 review
1 helpful vote
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Great service
July 1, 2024

This is a great service that you provide at a great price. Thank you so much for restoring my family's memories forever.

Date of experience: July 1, 2024
Arizona
1 review
1 helpful vote
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I have used iMemories several times and the experiences were outstanding!

Date of experience: July 1, 2024
South Carolina
1 review
1 helpful vote
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Great Experience
July 1, 2024

Very happy with my order! All of my videos are not easily accessible to me! So much fun getting to watch them all! IMemories really did a great job!

Date of experience: July 1, 2024
New York
1 review
1 helpful vote
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I viewed many of the videos online and shared the access with friends and family during the 30 day free trial, everyone was so happy I did it. Then I ordered the flash drive and it has arrived and I checked that out as well. Very pleased with the out come. I would recommend imemories to anyone.

Date of experience: July 1, 2024
Georgia
1 review
0 helpful votes
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A little lengthy
July 1, 2024

It took a while to get all the videos. I think I had 10 in total and after getting the first two, it took about two or three weeks to get the rest

Date of experience: July 1, 2024
Stacey S. iMemories Rep
over a year old

Hi Carol, Thanks for your Feedback. IMemories has one of the fastest turnaround times in the industry. Currently orders take about 2-3 weeks to complete. Your order was completed in 13 days! We appreciate the support!

New York
1 review
1 helpful vote
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MOMENTS IN TIME
July 1, 2024

I made this order so that my sons can see themselves as young kids.
They have children of their own and can share these videos with them

Date of experience: July 1, 2024
Indiana
1 review
1 helpful vote
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Brought my dad to tears!
July 1, 2024

I promptly received all the formats of home movies that I had sent in, including some mystery reels found in my parents attic. These were a surprise for my dad for Father's Day. With the whole family watching, he was brought to tears with images of his own father who passed way early sixty years ago! No one knew this footage existed. Thank you for your awesome service and for glimpses of a grandfather I never got to meet. The entire family has since enjoyed watching their childhood replayed again and again.

Date of experience: July 1, 2024
Florida
1 review
1 helpful vote
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Very Pleased
July 1, 2024

Great product and service. Easy to use. I highly recommend.

Date of experience: July 1, 2024
Florida
1 review
1 helpful vote
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I felt very satisfied with the results and how easy it is to re-order the pictures and be able to share with family and friends. I could not believe that there is a service like this that can bring back your memories to the digital world.

Date of experience: July 1, 2024
Georgia
1 review
1 helpful vote
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Love the digital
July 1, 2024

Fast and affordable and on time good service and friendly staff

Date of experience: July 1, 2024
Maryland
1 review
1 helpful vote
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Happy memories
July 1, 2024

Finally, after many years of storing old slides, sent them all to iMemories. Within a short time, they were all converted to digital format and returned as neatly as I had sent them. What a wonderful way to view on the TV through the app, the family enjoyed revisiting our youth.

Date of experience: July 1, 2024
New York
1 review
1 helpful vote
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Memories Restored
July 1, 2024

My Father passed away 24 years ago, my Mother passed 17 years ago. Having my old video tapes digitized has allowed me to see them and hear their voices once again. Priceless …

Date of experience: July 1, 2024
Virginia
1 review
1 helpful vote
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Very professional!
July 1, 2024

The folks at iMemories were thoroughly professional from beginning to end of the process. They provided me with excellent information about every part of the transaction, patiently answered all my questions, and maintained thoughtful, effective communication with me on a consistent basis. I will recommend iMemories to other people at every oppoirtunity.

Date of experience: July 1, 2024
New Jersey
1 review
1 helpful vote
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Exceeded my Expectations
July 1, 2024

I converted 30 DVDs, including our wedding video, and slides into the Cloud for streaming and received a link to everything sooner than expected. Our family was able to enjoy watching our home movies on Apple TV. It was awesome!

Also, I received all of the originals back in the time frame promised. I highly recommend this service.

Date of experience: July 1, 2024
Texas
1 review
1 helpful vote
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Nice job and great service!
July 1, 2024

Very easy and fast process! Very pleased how the digitization process went.

Date of experience: July 1, 2024
Maine
1 review
1 helpful vote
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Pleasantly surprised!
July 1, 2024

I was so surprised with the quick turnaround. I could not believe the quality of the videos (they are from the late 90s) and some of them brought tears to my eyes. They're so easy to share with friends and family. I have told many people about this and they're excited to use this service.

Date of experience: July 1, 2024