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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
2,000
value
158
shipping
156
returns
82
quality
6,777
This company responds to reviews on average within 2 days

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7,376 reviews

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Illinois
1 review
0 helpful votes
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Great products and services with quick turnaround time. Will be using iMemories for future digital needs.

Date of experience: July 4, 2024
Stacey S. — iMemories Rep
over a year old

We appreciate the amazing review Kira!

Mississippi
1 review
0 helpful votes
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Old Memories Brought to Life
July 4, 2024

I wish the quality of the older movies had been better, but I was very pleased with this transfer. These memories would have been gone forever.

Date of experience: July 4, 2024
Stacey S. — iMemories Rep
over a year old

HI Melissa, We appreciate you taking the time to leave a review! Thank you!

Florida
2 reviews
1 helpful vote
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Comforting
July 4, 2024

Both of my parents passed away and while I was cleaning out some things of theirs I came across hundred of slides from my childhood. There were slides of my parents before they had children, Now I am able to be comforted by viewing these wonderful memories digitally. I can't thank you enough.

Date of experience: July 4, 2024
Stacey S. — iMemories Rep
over a year old

Hi Pam, Please accept our sincerest condolences for your loss. Your trust in us with such precious memories is deeply appreciated.

Colorado
1 review
0 helpful votes
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Fine service.
July 4, 2024

Good service, good customer support. Would use them again.

Date of experience: July 4, 2024
Stacey S. — iMemories Rep
over a year old

Hi Frank, It's great to hear you had a positive experience! Thanks for your support!

California
1 review
1 helpful vote
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60 Year Old Movies
July 4, 2024

IMemories was able to bring 60 year old memories back into focus. We shared films of our wedding and later births of our children with our family at an anniversary party. There were lots of laughs at the cute events and the clothing, hairdos, and more. I would do it again; I was happy to see what was actually on those old home movies stored in a box in the closet. They deserved to be viewed again!

Date of experience: July 4, 2024
Stacey S. — iMemories Rep
over a year old

Hi Barbara, Thank you for sharing! This means a lot to us! A heartfelt thanks to you!

Michigan
1 review
0 helpful votes
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Thanks
July 4, 2024

Thanks
Thanks
Thanks
Thanks
Thanks
Thanks
Thanks
Thanks
Thanks
Thanks

Date of experience: July 4, 2024
Ohio
1 review
0 helpful votes
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Pleased overall
July 4, 2024

I was very happy with the process and seed. I wished the digitizing had been better but they aren't miracle workers.
The only negative I found was that if you're not a computer whiz, figuring out what to do with the finished product was not intuitive. I needed my daughter to help me out. Perhaps you could put in a step-by-step tutorial.

Date of experience: July 4, 2024
Texas
1 review
0 helpful votes
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Great service!
July 4, 2024

Good customer service on my order. I would really recommend iMemories

Date of experience: July 4, 2024
Ohio
2 reviews
0 helpful votes
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A "Blast from the Past"
July 4, 2024

I no longer have a working VHS player. IMemories made it possible to see and relive some of the most precious memories of my past. Thank you from the bottom of my heart.

Date of experience: July 4, 2024
Louisiana
1 review
0 helpful votes
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I'm a Fan.
July 4, 2024

It's expensive, but they make it easy and it's great to be able to revisit old memories.

Date of experience: July 4, 2024
Washington
1 review
0 helpful votes
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Smooth Experience
July 4, 2024

Family loved being able to watch videos by streaming to TV or computer.

Date of experience: July 4, 2024
Texas
1 review
0 helpful votes
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I expected better quality.
July 4, 2024

For the money it cost me, I expected better quality. I thought that they would be enhanced as I know the were very old movies. I also expected that they would be put together to make one big movie and not as individual 30 sec or minute movies. The overall clarity was very disappointing for the money.

Date of experience: July 4, 2024
Stacey S. — iMemories Rep
over a year old

Hi Dalael, Thanks for your feedback. IMemories specializes in creating a digital copy of old home movie films, so they can be viewed again with today's technology. They are cleaned and put through a color correction process, to ensure the colors look natural when possible. We can not however add light to where it did not exist originally or correct double exposure issues. We process each item indivdually. A 50' reel of film is about 3-4 minutes of video, as that was the technology at the time. Once the digital conversion is complete you can edit and save them however you choose. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.

Missouri
1 review
0 helpful votes
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Overall it was A+!
July 4, 2024

The folks I talked with were friendly, knowledgeable, and respectful. Service was great. We love viewing the old videos. Priceless memories. Thank you very much.

Date of experience: July 4, 2024
New York
1 review
0 helpful votes
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Grad
July 4, 2024

No issues with service. Things went as expected and timing was perfect.

Date of experience: July 4, 2024
Alabama
2 reviews
2 helpful votes
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So fun, seeing it all again!
July 4, 2024
Updated review

All was easy and would do it again if I had more film. Love being able to share.

Date of experience: July 4, 2024

Fine
June 3, 2024
Previous review

I have two orders currently in that should have arrived separately. My slide order has arrived and I am happy.

Date of experience: June 3, 2024
Ohio
2 reviews
0 helpful votes
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For the most part, it is an excellent service. A bit expensive but I love have access to old memories from any location
I wish more of my tapes were converted. I understand copyright issues but some were taken to the extreme. And my Super 8 weren't converted. But all in all, great service!

Date of experience: July 4, 2024
Missouri
1 review
0 helpful votes
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It's Worth It.
July 4, 2024

After my parents passed away, it was nice to look through old pictures of them but it's much better to actually hear their voices once again.

Date of experience: July 4, 2024
Michigan
1 review
0 helpful votes
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Very pleased
July 4, 2024

Picture and sound quality exceeded my expectations. Thank you!

Date of experience: July 4, 2024
Illinois
1 review
0 helpful votes
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Professional results for storing years of home videos. Quick response time and available for questions throughout the process.

Date of experience: July 4, 2024
South Carolina
1 review
0 helpful votes
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Watching the old videos made me laugh and cry. I had not played them n years. Brought back so many wonderful memories. Saw people and heard voices of several people who are no longer alive.

Date of experience: July 3, 2024