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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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All formats (VHS, VHS-C, cassettes, slides, PAL) were quickly and professionally converted to digital format. Great communication along the process and my originals were returned in a timely manner. Highly recommend!
Good communication all the way! Memories were digitalized as promised with options from the finished product. Originals were returned securely wrapped and packaged. Highly recommend!
I was happily surprised at the quality of the videos and pictures capturing memories from the past, especially our kids.
It's piece of mind knowing my memories were preserved and no tracking issues while I would be watching on the VCR. I also had odd size
Cassettes of family movies from an older camera that did not work. My husband passed away and we never saw the tapes. What a pleasant surprise they were able to convert them. We would never have been able to see these since the camera no longer worked.
This is the second time I've used imemories and my experience both times has been very positive. All of our VHS tapes and DVDs were handled and returned with care. They send updated emails on their progress, too. I also like that they gave me a quote before I decided what I wanted to do. It's definitely worth the price! We are very pleased with our digitalized memories that I can easily share with family so we can enjoy them for years to come!
Thank you for your service. Unfortunately, the film was poorly shot and degraded to a point where it was not much fun for the family or myself to watch. I believe that I spent enough on it. Be well.
The box to pack my media in arrived quickly with good packaging to protect it in transit. Processing went quickly done in a couple weeks as expected and I'm pleased with the digitized results. Thank you!
I'm so happy I finally sent my old video tapes in to get digitized. I can pull them up on my MacBook anytime and watch the special memories!
I was a little skeptical, but saw so many good reviews from customers, I just had to try. I am very pleased with the outcome!
My dad used to take pictures and also slides. No one had seen them in probably 50 years. IMemories did an amazing job with them. We have had so much fun reliving memories. It's just wonderful!
I Memories is very timely and professional in letting the customer know where they are at in the conversion process and how to view them once they are finished.
I'm thankful that iMemories was able to recover most of my VHS tape. I was disappointed that they weren't able to recover the last part of the tape. It was of my husband that passed away several years ago.
I ordered this for my mom. It took awhile for us to get the videos together on our end, but it remained the same great price regardless! I managed to lose the card that was supposed to go with the videos, but a quick call to customer service solved that problem and our videos came back within a month of when I sent them. It was perfect timing to share the memories with my parents and brothers on Father's Day!
Couldn't ask for better service! Love having all our videos of the family in one easy convenient place!
Saw your ad online, called, ordered shipping box, sent, received 2-3 weeks later. Simple. (Even for this non savy computer guy)
Once settled on price, everything was done with smooth transaction. Only issue I have is price is based on piece of media when some of mine had 5 pictures to upload vs 20 videos on others.
The only problem was I ended up having to pay for two copyrighted tapes that could not be reproduced.
Every service was a la carte and that was unexpected. I'm sorry I initiated iMemories and not another service
I ordered the kit, received it, then got busy and didn't act on it. It was nice to receive a reminder call.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Jeannette, Thanks for your feedback. IMemories does not upsell our services, we give our customers four options to save their memories. This way our customers can save their memories in the way that works best for them. I appreciate you taking the time to discuss this with me today and allowing me to explain our process. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.