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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Just had the second batch of VHS tapes I mailed into iMemories posted and am enjoying them as much as my initial order several months ago. Excellent customer service and follow through from start to finish with these people. I highly recommend them!
It was an excellent experience ordering from iMemories for the first time. All the customer service people I spoke with over the phone were very helpful and couldn't have been more eager to please and professional. I didn't like the way several of my videos were cut up into too many short clips...but I was assured this could be corrected and put together the way I like by both of the company representatives I discussed this with. Needless to say, I already sent more old home movies in to be copied and streamed yesterday! Call me a satisfied customer!:)
Great experience, besides one tape that wasn't mine but they claim I sent in. It has a family and their pets who I've never seen before.
Imemories staff was efficient, helpful and courteous! They converted our films quickly and did an excellent job! Our whole family is enjoying the films saved on the cloud! Great job, IMemories team!
Excellent experience with I Memories! Excellent, friendly, helpful staff. Our whole family is enjoying viewing memories that would have been lost forever! Thank you for, excellent, friendly service and for cloud storage! Great,company and very efficient. Emails were frequent and kept me up to date!
The process of having my memories digitized was very streamlined. IMemories did exactly what they said they would do in a timely manner and I am excited to be able to run my photos on my TV to eliminate all the pictures sitting around that others may not see and that have to be dusted.
Sent in mixtures of multi family photos in multi-formats. They did a great job of eroding everything straight.
Overall my experience was good. I had videos on my vhs tapes that were not copied and I'm not sure why. It was rather pricey but well worth it. My oldest daughters in the videos was taken from this earth way to soon so these memories are priceless.
My films were much better than I remember them. Everyone was courteous, informative, and great to work. I have a few more tapes to send, and then I will have all my memories back. You don't realize how much it helps to have movies of your family members that are now gone. Thank you, iMemories, for the great job you did for me and my family.
A lifetime of good times awoken from the recesses of my basement from decades ago.
My family has enjoyed so much being able to view and relive memories made with their grandparents. Aunts and uncles. Our families are spread over several states. This has been well worth the money!
Easy to send and receive the media. Took some effort to download the files.
I was very pleased with the customer service and quality of the conversions done of our treasured family memories.
Imemories made the process of getting my slides converted to digital pictures effortlessly.
Hi Julie, Thanks for the wonderful review!
The best customer service hands down!
My only complaint is the quality of the videos. This could be what I gave them to work with I am sure. Old video from VCHS-c tapes.
I would have lost all the memories if they had not digitally converted them.
Hi Douglas, It's wonderful to hear that you were pleased with our representatives! Knowing they made a positive impact on your experience with us is truly rewarding. A heartfelt thanks to you!
The service was excellent, quality good, on time, and they kept me informed. I used the 50 % off coupon code which enabled me to afford it.
Hi Susan, This is great to hear! Thank you for taking the time to comment!
Overall experience was great! Only complaint I have is I wish it was less wait time once the videos were sent in until the time I received the digital copies!
Hi David, Thanks for your feedback. IMemories does have one of the fastest turnaround times in the industry! Orders currently complete about 2-3 weeks from when payment is made. Your order was completed in six days, which is amazing! We appreciate you trusting us with your precious memories.
Overall I was very pleased. IMemories digitized home movies (mini vhs) from when my kids were little. I purchased the box to ship them in so I was confident they would arrive safe. Walking down memory lane was priceless! I took one star off because there is no control over when your items ship back to you. They shipped my product when I was out of town and it sat outside in the rain for 5 days and thankfully wasn't stolen.
Hi Shelly, Thank you for your feedback. We do send out an email with the FedEx tracking information when we ship the orders back to let customers know they are on their way. If you do have any orders in the future, FedEx can certainly hold the order until you return. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Laura, We're thrilled to hear this! Your trust in us with such precious memories is deeply appreciated.