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i Love Glasses

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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i Love Glasses Reviews Summary

i Love Glasses has a rating of 3.6 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with i Love Glasses most frequently mention free shipping and online shopping. i Love Glasses ranks 26th among Eyeglasses sites.

service
1
value
1
shipping
1
quality
1

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Washington
1 review
0 helpful votes
Follow Clayton M.
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iloveglasses.com is amazing for online shopping... TONS of options, always have your size, fast shipping... AND FREE shipping both ways... I have NEVER been disappointed!

Date of experience: January 17, 2013
Indonesia
1 review
0 helpful votes
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Excellent site, wide range of products I found what I was looking for and the item is perfect. The delivery time was FABULOUS that met and exceeded my expectations. Thanks

Date of experience: January 13, 2013
Washington
1 review
0 helpful votes
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If you are on the lookout for classy visibility and sunglasses with exotic frames, do go in for Ralph Lauren. I can vouch for my experience, that’s because, only recently I was in for a convenient deal with iloveglasses.com

Date of experience: January 12, 2013
Michigan
1 review
1 helpful vote
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I had transparent shopping experience with iloveglasses.com when I ordered a Ed Hardy sunglass and received within two days with proper customer support.

Date of experience: January 11, 2013
Romania
1 review
2 helpful votes
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Been using Iloveglasses for years but not very often recently. Selection and prices are still wonderful. Delivery is exceptional

Date of experience: September 3, 2012
Georgia
1 review
0 helpful votes
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Ordered sunglass frames. Checked on the status and that's when the run around began. After telling them that I would cancel the order and contact my credit card company; they e-maiek dme and said they had canceled the order and would credit my credit card. One month now and they have not credited my crdit card. I have filed a dispute with the credit card company and thinking about filing a complaint with the NC Attorney General and the US Postal Inspectors. Order from these peopel at your own risk.

Date of experience: July 16, 2012
France
1 review
0 helpful votes
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Buying from Iloveglasses.com is the most convenient form of shopping ever! If it doesn't fit, return it, and the postage is paid both ways! I'm always pleased with Iloveglassesshopping and always recommend it to all my friends.

Date of experience: June 14, 2012
NL
1 review
1 helpful vote
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I bought Tom Ford Sunglasses for this summer. All the process from placing an order to shipping my product is very easy. I didn't call them even a single time to ask status. Very very fast delivery!

Date of experience: May 30, 2012
India
1 review
4 helpful votes
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I love Iloveglasses -the free shipping, their customer service, and the corporate culture are all awesome. I tell everyone about them. It is easy for me to purchase several things and then see which one or two I want

Date of experience: May 28, 2012
Virginia
1 review
4 helpful votes
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Your return process is the best of any online store. I love how i could place and order for a different frame size before Iloveglasses received my old pair. The UPS guy picked up the old pair when they delivered the new, and with no additional money! GREAT FOR YOU GUYS

Date of experience: April 26, 2012
India
1 review
0 helpful votes
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Iloveglasses.com is great - great products, great product information, great return policy and quick refund when an item is returned.

Date of experience: April 26, 2012
India
1 review
4 helpful votes
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Very satisfied with the sunnies purchased as well as the ease of the transaction. Shipping stated a couple of days but I received them the next afternoon. Will continue to purchase shoes from Iloveglasses only!

Date of experience: April 25, 2012
Arkansas
1 review
2 helpful votes
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The worst customer service. Bought it through Sears and received a defected pair of sunglasses. What a nightmare. Planning on getting my credit card company involved to get my money back.

Date of experience: December 15, 2011
New York
1 review
0 helpful votes
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Love the sunglasses
November 17, 2011

Love the sunglasses. The reps really help me make my purchase decisions. Love the fact that I can return product free shipping if needed. And really love the fast free shipping. Thank you Iloveglasses.com!

Date of experience: November 16, 2011
Virginia
1 review
4 helpful votes
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A nightmare from start to finish. The glasses were obvious fakes. I sent them back via express mail for a full refund (as had been promised) only to have them refuse to give me my money back. I got AMEX involved and finally AMEX credited the money.
Do not order from this website.

Date of experience: June 10, 2011
NL
1 review
2 helpful votes
Follow Quentin P.
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I ordered D&G sunglasses and am still waiting whether they will deliver or not. Money has been taken of the creditcard but now information on order status. The store cannot be reached by telephone at all. You get an automatic tape that they are experiencing high volume calls but that is all day long and even outside business hours. Live chat does not work and response on email is terrible. I don't trust the store and wonder whether they will deliver...

Date of experience: May 19, 2011
Colorado
1 review
1 helpful vote
Follow Rett R.
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This site is completely fraudulent. They sent me a fake pair of glasses in the wrong size. I returned them for a refund which I never received. I am still working the claim with my bank after five months of nonsense.

DO NOT WASTE YOUR TIME OR MONEY

Date of experience: April 8, 2011
Australia
1 review
2 helpful votes
Follow Jane H.
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FRAUD DO NOT USE I LOVE GLASSES.COM I sent in an order and paid my money. After a month of emails back and forth they were constantly telling me the glasses would be coming! They never arrived and I requested a refund. They said this would take up to three days. Well it has been 10 days and I am still waiting!

Date of experience: March 31, 2011
Illinois
1 review
1 helpful vote
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This is fraudulent
July 21, 2010

This is fraudulent. I sent them money and never got my goods. I had to call my bank to get my money back. The phone number on the site goes to a cell phone and they never replied to my emails.

Date of experience: July 21, 2010
China
1 review
4 helpful votes
Follow ilusaf p.
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Its a fraud website. I sent them money few months back and havent got my goods yet. They didnt even reply to my mails after they got my money. These people are thieves! Should be ashamed of themselves

Date of experience: May 18, 2010