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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Everything went smoothly from start to finish. The only reason I didn't give a 5 is that the site didn't recognize that a was a yearly member.
I didn't receive an order so I was offered a one time replacement.
I love the use of the site, the products are a bit pricey but the color match tool is ALWAYS wrong when I give it another shot. This is my 3rd go, 🤞🏼
I was charged for 2 eyebrow pencils but only one was in the box. Poor quality assurance. Please send refund!
They respond in a timely manner, and go above and beyond to make sure customers are satisfied!
Terrible website. There are items that I never ordered and now I am paying for them.
Order# *******-U - DON"T want this!
Have ordered multiple times from their site and always had a great experience. I still use their products, they really are worth it
Trying to check out my 1 item took forever since the company kept trying to sell multiple other products that I didn't want as well as subscribe.
Makes me not want to buy anything else.
Got hit with adding,by accident, another product to my order and no way to remove. I also tried to add my $15.00 coupon. So success. Then the sale went through.
I stopped using makeup daily because I was finding that none of the products actually DID what they were advertised to do. So I became frustrated and said forget it. I tried the Magic Sun Foam and it actually worked! After that I was hooked! EVERY SINGLE IlMakiage product I've tried not only works, it works as advertised, and is affordable. Their questionnaire about your skin tone is extremely helpful if you don't know what shades suite you best ( that's me for sure). Great and surprisingly awesome products!
This the only concealer I will use, it is the exact shade and it blends well with my foundation.
After a couple of weeks my wand just snapped and I had to discard the concealer! I emailed customer service and nobody responded. Trying again but be aware if this issue which happened to a friend as well.
This was a very unpleasant shopping experience. Il Makiage insists that you choose auto renewal over and over again. They even try to trick you into accidentally doing so. I am offended.
I received the ads for discounts, etc. I was curious about the infinity lip gloss. I have ordered 2 tubes. Hopefully I like the colors. It would be a great help in looking at peoples reviews if they would have to list the color they bought to match with the photo they send in. Without the color the reviews were useless to me for deciding which might match my skin tone best.
The help with finding foundation, shade, and other products was incredibly easy and really a great feature. I cant wait to try their products!
The site makes it easy to place an order, look at order history, and look at new products not used. Thus far, I have loved all of the products I've used. People have noticed a change in my face, that it looks nice and healthy. So far, I love everything I've ordered and can't wait to try more products.
I've used this product now for a few months and over all I've been extremely happy with both the concealer & cover up. The blend into my skin is so perfect, I don't feel as if I have makeup on.
The only reason I'm not giving it a 5 star review is I do find after 9 + hours it starts to melt off my oliy areas. I also would have liked the concealer to have more product in it. I just found it didn't have as much as I would of thought, and it's been hard to get the last remaining amounts out of the tube.
Overall I'm happy with this brand and will be sticking with it. I've tried so many other expensive brands and none have left me as happy as these products. The customer service also has been amazing to deal with and extremely helpful!
I've been using the products for three years and love them! The prices are a bit high but the foundation is such a great match to my skin that it's worth the price. I do have two areas of frustration: 1. Many of the products are consistently out of stock; and 2. When I click on the concealer link to find my shade, the process is only to find my foundation shade, which I already know. Otherwise, I've had nothing but good experiences. Customer service is always very responsive and helpful, too.
I was a bit skeptical but the foundation is amazing! My skin is pretty good alone but as I am getting a bit older I wanted the natural look to remain. The product is Awesome! I didn't get a free product with my first order as advertised, so in that I'll say be careful of the advertisement
I'm very happy with my purchases and I like all the products that I have ordered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members