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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I have a fairly nice order and on the 29th you printed it shipping information I tried to see where it is. The post said shipped but USPS says they are still waiting for the package no body trying to help figure it out!
I bought a great make up and it's so smooth my sister tried it and loved it to. Now I bought a serum I'm going to try to.
It's the 5th time you sent me the wrong number make up. Even o had to cancel my membership
You don't put attention in our comments
Since day 1 when my foundation arrived, I knew it was the product I've been looking for. The coverage is AMAZING! It's not thick and sticky. Not caked on.
I feel like a million dollars.
Also, when you subscribe to it, you always get a freebie of something…. Love it!
The ordering process was very efficient and easy. Once I receive the product, they'll be more to share. ;)
It covers age spots as well as gives good all over coverage.
Excellent customer service in allowing me to cancel auto ship and assistance I. Ordering product that is awesome!
I just realized yesterday that I was very close to being out of my favorite and only foundation I will use. I about panicked!😵💫
WONDERFUL products, BEST customer care I've ever received. I am a happy customer. Thank you so much!
Fast & easy, super simple to use their website. I love the primer
I just got a wonderful deal on 2 botttles of the self tanning product. It cant get any better than that!
This self tanner is the absolute best (and I have tried several over the years) I will always order this tanner when I am finished with these two bottles.
I ordered 2 items and was charged for a 3rd. With the new add on feature it charged me for an item I didn't order.
Received email for a special on the products I use, I attempted to order but then, was directed to my email to get a code number. Went to my mail and saw an email from Makiang, thought this was for the code but instead it was an offer to subscribe to auto shipment at a much better price. I subscribed and received confirmation for my order. I am hoping that was the auto ship but I don't really know.
It was easy to order the make up product and it also gave me special prices with automated shipment.
Te quedan bien en tu piel y se mira maravillosa, lo recomiendo es uno de los productos que me encanta y creo que ya no estaría gastando dinero en otros productos.
Superb products that truly work. I just wish they were a little be more reasonable with regards to cost.
We'll see how accurate finding a color match worked for me when my product arrives. I am very interested in the color blush and lip stick will be. Thank you IL MAKIAGE
Antoinette
Ive been a MAC foundation used for many years. I wanted to try Il Makiage after seeing an advertisement by an acquaintance. Incredible is the word i use to describe the foundation (I woke up like this)! It produces a weightless, smooth, matte, invisible finish that literally looks as if my complexion is flawless. I'm hooked!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

