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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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Washington
4 reviews
0 helpful votes
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Address slip printed
July 13, 2024

I have a fairly nice order and on the 29th you printed it shipping information I tried to see where it is. The post said shipped but USPS says they are still waiting for the package no body trying to help figure it out!

Date of experience: July 2, 2024
Illinois
1 review
0 helpful votes
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A happy customer
July 13, 2024

I bought a great make up and it's so smooth my sister tried it and loved it to. Now I bought a serum I'm going to try to.

Date of experience: July 2, 2024
Illinois
1 review
0 helpful votes
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Wrong color always!
July 12, 2024

It's the 5th time you sent me the wrong number make up. Even o had to cancel my membership

You don't put attention in our comments

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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Look like a million bucks
July 12, 2024

Since day 1 when my foundation arrived, I knew it was the product I've been looking for. The coverage is AMAZING! It's not thick and sticky. Not caked on.
I feel like a million dollars.
Also, when you subscribe to it, you always get a freebie of something…. Love it!

Date of experience: July 2, 2024
Massachusetts
1 review
0 helpful votes
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The ordering process was very efficient and easy. Once I receive the product, they'll be more to share. ;)

Date of experience: July 2, 2024
Illinois
1 review
0 helpful votes
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Woke Up like This
July 12, 2024

It covers age spots as well as gives good all over coverage.

Date of experience: July 2, 2024
Georgia
1 review
0 helpful votes
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Always #1
July 12, 2024

I totally love IlMakiage! The products are amazing and customer service is great. They always listen to any concerns and back your products 100%.

Date of experience: July 2, 2024
Texas
1 review
0 helpful votes
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Customer Service
July 12, 2024

Excellent customer service in allowing me to cancel auto ship and assistance I. Ordering product that is awesome!

Date of experience: July 1, 2024
Washington
1 review
0 helpful votes
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Love
July 12, 2024

I love how this brand is working for my skin and I don't need a whole lot to make myself look how I feel on the inside!

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Foundation.
July 12, 2024

I just realized yesterday that I was very close to being out of my favorite and only foundation I will use. I about panicked!😵‍💫

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Best Customer Care
July 12, 2024

WONDERFUL products, BEST customer care I've ever received. I am a happy customer. Thank you so much!

Date of experience: July 1, 2024
Oklahoma
1 review
0 helpful votes
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I really like the order process
July 11, 2024

Fast & easy, super simple to use their website. I love the primer

Date of experience: July 1, 2024
Connecticut
1 review
0 helpful votes
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Love this product!
July 11, 2024

I just got a wonderful deal on 2 botttles of the self tanning product. It cant get any better than that!
This self tanner is the absolute best (and I have tried several over the years) I will always order this tanner when I am finished with these two bottles.

Date of experience: July 1, 2024
Pennsylvania
2 reviews
0 helpful votes
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Items changed but not purchased.
July 11, 2024

I ordered 2 items and was charged for a 3rd. With the new add on feature it charged me for an item I didn't order.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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What did I order?
July 11, 2024

Received email for a special on the products I use, I attempted to order but then, was directed to my email to get a code number. Went to my mail and saw an email from Makiang, thought this was for the code but instead it was an offer to subscribe to auto shipment at a much better price. I subscribed and received confirmation for my order. I am hoping that was the auto ship but I don't really know.

Date of experience: July 1, 2024
Arizona
1 review
0 helpful votes
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Easy
July 11, 2024

It was easy to order the make up product and it also gave me special prices with automated shipment.

Date of experience: July 1, 2024
Arizona
1 review
0 helpful votes
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Me encantan los productos
July 11, 2024

Te quedan bien en tu piel y se mira maravillosa, lo recomiendo es uno de los productos que me encanta y creo que ya no estaría gastando dinero en otros productos.

Date of experience: July 1, 2024
Canada
1 review
0 helpful votes
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Amazing products
July 11, 2024

Superb products that truly work. I just wish they were a little be more reasonable with regards to cost.

Date of experience: July 1, 2024
Minnesota
1 review
0 helpful votes
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Skin match
July 11, 2024

We'll see how accurate finding a color match worked for me when my product arrives. I am very interested in the color blush and lip stick will be. Thank you IL MAKIAGE
Antoinette

Date of experience: July 1, 2024
Ohio
1 review
0 helpful votes
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Incredible!
July 11, 2024

Ive been a MAC foundation used for many years. I wanted to try Il Makiage after seeing an advertisement by an acquaintance. Incredible is the word i use to describe the foundation (I woke up like this)! It produces a weightless, smooth, matte, invisible finish that literally looks as if my complexion is flawless. I'm hooked!

Date of experience: July 1, 2024