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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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It is always easy and simple to order on your website
Thank you so much 😊 I got the best costumer service in my life with Il Makiage.
You make a difference in this world
I have tried most of the products. I enjoy most the foundation and their makeup. Great quality products, also good size of product. Customer service is quick to respond and fix any issues I have had. Shipping is usually fast. Pricing is fair especially if you go with subscriptions which can be canceled at any time.The only reason for the 4star and not 5 is because they tried to send me a subscription that I had already cancelled.
I love the glitter eye pencils. Use them everyday! I love the mascara and lip pencil stick too! Recently starting using the skin care and loving all their product line..
Ive been happy with everything except I'm allergic to the liquid eyeliner. I can tell a huge difference with my skin.
I was very disappointed that it I didn't understand the add-on Lip Plumper because it kept on asking questions and the skip option was not highlighted so I chose 20% off option thinking I was going forward with the subscription order. Once I chose this and realized what had happened I could not go back so I got out of PayPal without completing the order. I then started the process over an completed it without knowing that the first order was completed. Now I have 2 orders and an add-on order coming that cannot be canceled. I feel like this extra add-on option is not clear and I would like a refund on the first order without me having to send it back. I tried to rectify it with in five minutes and now I am without an extra $80.00 from my account.
Getting to check out was confusing. After all the special offers and such I didn't know if I was buying anything extra that I didn't want or not. I also wasn't sure if I got discounts if any. I love your products though I tried my sisters and it's great!
The site has to many interruptions when you want to place an order. Also, when logging in with email address it insists on sending a link, another time waster in my opinion.
Always a great experience, found exactly what I needed.
My bottle I received of foundation is broke. Literally the glass part of the top.
Extremely easy to purchase the things I wanted. Very happy with the Primer and excited to see how the power liftingg plump works!
I don't like being bombarded with add on stuff. I don't want add on
I love the Power Renew Cream and Woke Ip Like This base foundation, which keep me as a return customer, but the customer service could use some help. They are very responsive, but don't seem to understand how resolve an issue with their annual plan being charged to my account twice. They refunded one charge, but also canceled my annual plan…meaning I paid for an annual plan without the benefit. Their Customer Service representatives arereally nice, but could use a little help with critical thinking skills. Wish me luck with this ongoing issue!
You want people to spend $49 on a re- order when you only get half the amount of the product in the tube.Do you think that's fair for people ordering this and supporting you with there hard earned money to pay for that?
Never received my purchase, very disappointing. I have purchased from this company a few times and never had issues until now.
I love the personalization and am excited to try these new products. However, the link I originally clicked on offered an e-coupon for $10 off that wasn't applied. When I went back and tried to reply to the email, it said that no email address was found 🤔
Before you go to an important even or dinner or party, you can put it on your face and the miracle happening, you will look younger, relaxed, stunning. I love it!
I buy the under eye concealer. I have always used it and I love it. They sent me a $15 coupon which made me decide to re-order it, as it is $30. I appreciate the coupon. Every little thing helps.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members