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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I have been ordering their flawless foundations for years and have always been pleased. Take the quiz, it works perfectly!
My daughter is 45 and she had botox done on fine lines above her eyebrows. I told her not to do that anymore and had her try my products - she loved how it worked so I sent her an order. I told her there is no need for botox as your products are wonderful
I already described it in an email i sent to you guys
I ordered my foundation and it wasn't a match and the customer support people were amazing! They gave me e gift codes, told me to keep the bottle I had AND sent out a new shade to use try before you buy! Excellent and above and beyond!
Only problem I wish they could have been able to see my previous order
I had to go through the matching exercise again
And I wanted to just reorder
I am not interested in a subscription reorder program
I'm not satisfied at all with the foundation. I feel it's too red/brown for my skin, and it doesn't go smooth on my skin. It almost feels like a foundation "gone bad" feels and looks patchy. And thick.
Always have a great experience shopping with Il makeup.
This product is awesome, it goes on smoothly and it's easy to apply. The match is perfect. I really like the feel, look and o.
Buenas noches me parece un buen producto por eso hice mo compra.
Es lo que promete. Estoy muy satisfecha con la compra
Your make up did not hide like you advertise. I may want to try your primer. Looks like a different product.
I've had a great experience every time I've purchased anything. The customer service is the absolute Best!
Every time I order something I get incentives encouraging me to order more items with less money spent. I wish I could get free shipping that would be nice to save more. Thank you!
Didn't let me review my shipping address so now it's going to my old address
Have me looking and feeling flawless and confident.! 🥰
I love their foundation which is the only product I have tried so far. I was really impressed at how well taking the test was able to match the foundation to my skin tone, however, how they keep trying to get you to buy other products after you've made your purchase REALLY irritates me! I may stop using their product because of this!
I ordered one thing and 2 other things were added onto my order that I didn't want. Very disappointing
I was re-ordering some product that I continue to order and love and it was very easy to use the Il Makiage website!
Whether your online shopping or talking to an customer service rep, its always great service. Will always order my foundation from IL MAKIAGE!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

