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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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THEY ARE SCAMMERS!
Charged my credit card without my permission - secondly after 4 months they charged $57 again and sent me a same product which I never ordered, and they don't have any contact number so I can reach out. Not sure how many times they charged me like this. All their good review is from their families and friend DONT TRUST THEM THEY ARE SCAMMERS FRAUD!
Got a free gift. Probably gift it to someone. It's a hair tie... My hair is short.😊
Very easy to shop! I had no trouble shopping for what I needed. My daughter had bought this product and makeup. I love it!
I love Il Makiage but I recently tried to reorder and the website temporarily charged my credit card when I did not even order the products….so disappointed! I won't order from il Makiage again!
Easy ordering experience. I have ordered it before and I really like the way it feels and works on my skin
This is one of my absolute favorite companies. Their products always exceed my expectations and their customer service is among the best I've ever had. They make it very easy to do business with them. I subscribe to several products but have the freedom to dictate when they ship without having to jump thru hoops. These people are amazing and I highly recommend their products and their company.
It's certainly not the coverage advertised, for me at least. I prefer my old foundation.
Not ready to make a determination of my experience.
Not what I expected. The coverage is not what I expected.
The products are top notch. They may seem expensive, but they offer deals all the time and if you compare it to drug store brands, they really are comparable. Better quality means you need to use less of the product. I use the foundation, concealer, eyebrow pencil and mascara. I always get a little present with my orders so I've tried eyeliners, makeup brushes…love it all! Thank you Il Makiage :). Oh, and the ordering process is easy peasy.
Love their products and it's super easy to order. Have used many products including both primers, the serum, exfoliator, tanning lotion, mascara and eyeliner.
Can't seem to get the right color match for my skin tone. This is the second time I have attempted to use this product. They have always honored their return policy.
Trying this product for the first time. Have high hopes for its results once I receive it. Process to order was satisfactory and easy to order. Offer was very attractive and innovative.
I love the products and have auto refill, but I think site access could be better. It gets frustrating to have to always go back to my email to login.
Clean feeling and good coverage; concealer also has a clean feel and good coverage
Woke up like this foundation is perfection! Works great when paired with F I'm flawless.
I've had such great experiences with Il Makiage. Love my "Woke up like this". When the first color I received wasn't quite right they happily replaced with the perfect color!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

